You can order a replacement rubbish bin (or reusable rubbish bag) or larger bin (if eligible). If your bin was lost or stolen, you will be required to cover the cost of a replacement.
Order a replacement bin
If your rubbish bin or bag gets damaged, you can order a replacement (we may charge you for repeat requests).
! Warning If you need a bin removed or replaced, please make sure it is emptied before collection. Rubbish and empty bins are collected by separate crews.
Order a replacement bin online
Replace a bin that has been lost or stolen
You can order a replacement for a lost or stolen wheelie bin online. From 1 April 2026, you will be charged £28.07 for the replacement bin.
The charge for replacement wheeled black bins was agreed in our budget for 2026-2027 to help offset the purchase and delivery costs associated with providing a replacement stolen bin
Replace a lost or stolen bin
Order a larger bin
To order a larger bin, one of the following must apply to you:
- There are six or more people living in your home
- You have two or more children in full-time nappies living at home with you
- You have a medical need
! Warning If your medical waste includes sharps or more than a bag or two of clinical waste per fortnight, you'll need to book a separate clinical waste or sharps collection Order a larger bin online