We’re making improvements to the garden waste subscription service to make it more efficient, more reliable, and better for the environment. As part of this upgrade, the service will become fully digital. By removing the need for printed stickers, we’ll reduce unnecessary waste and streamline the way we manage collections. This change supports our commitment to operating more sustainably.
The process will be simpler than ever for you. Once you’ve subscribed, you won’t need to wait for a sticker or attach anything to your bin. Our on-board systems and digital database will tell our crews which households have an active subscription, ensuring your bin is collected as normal. If a property does not have a valid subscription, the team will not be able to empty the bin.
If you do not renew your subscription within eight weeks of it expiring, we will arrange to retrieve the garden waste bin from your property. This helps us make sure our bins are used correctly and remain available for households that need them.