Whether you are a consumer who is interested in how Food Hygiene ratings work or a business owner looking for specific advice, we can help answer any questions you may have about food safety.

If you are unsure of what you are looking for, you can click on one of the sections below for a tailored selection of links that you may find useful.


Coronavirus and Food Safety

For advice on  Coronavirus (COVID-19), please refer to the guidance recently issued by the UK GovernmentNHS and the World Health Organisation. If you have any other queries about the impact of Coronavirus (COVID-19) on food safety, you can email us at public_protection@bathnes.gov.uk or phone us at 01225 477508 and ask to speak to the duty officer for Food Safety.

If you have a food business and are planning to deliver food to people's homes (including the elderly and/or vulnerable people), you must ensure you maintain good food safety practices. You must consider whether you can safely handle, store and deliver food during busy periods. If you have any queries about this, please contact us using the above details.


I am a consumer interested in Food Safety or looking to make a complaint

I am a member of the public planning to set up a new Food Business

I am a food business operator looking for advice

We also offer a number of commercial services for businesses seeking advice on setting up or expanding their operations:

New Business Start-Up Service

Food Business Registration

Food Hygiene Rating Re-scoring

Primary Authority Arrangements

Allergen Awareness & Training

‘Gain & Retain 5’ Service

Below, you can find advice on a wide variety of topics that will also outline what is legally required of food businesses. If you can’t find an answer to any questions you have, you can phone Public Protection at 01225 477508 and ask to speak to our duty officer (Monday to Friday, 9:00 - 12:30). You can also send us an email at public_protection@bathnes.gov.uk

Food Hygiene Rating SchemePicture of food hygiene rating sticker

Food Hygiene Training

Allergen Information

Food Safety Management Systems

Higher Risk Foods

Fitness to Work

Pest Control

Waste Management

Licencing, Events and Mobile Catering

Gas Safety

Structural Requirements

Health and Safety

Cleaning Product Advice

Toilets

Smoking & E-Cigarettes

You may find our Food Law Enforcement Delivery Plan useful.

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