If you business has been inspected and was not awarded the highest Food Hygiene Rating of '5 - Very Good', you can apply for a re-scoring visit. Re-scoring visits will not be carried out until at least 3 months have passed from the date of original inspection.

You can find more information on how we re-score in our Food Hygiene Rating Re-scoring policy. There is a charge of £194 to cover the cost of carrying out the re-scoring visit.

You should ensure you have completed all of the works the officer requested of you before applying. For your application to be accepted, you will need to provide proof that you have completed the works to us. Please be aware that new issues that have appeared since the have to be considered by the officer during a re-scoring visit.

To make a request for a re-visit, please complete the on-line application form on this page.

If you have had a recent food hygiene inspection and wish to appeal the rating because you feel it is unfair or wrong, you can find information on how to do this in our Food Hygiene Rating Re-scoring policy. Before doing this, you should first contact the officer who carried out your inspection, using the contact details they would have written on your inspection report.

If your last inspection was before the 1st of July 2022, you will be entitled to a free re-scoring visit once 3 months have passed from the date of your inspection. To arrange this, you will need to contact the inspecting officer directly. This visit will then be carried out unannounced, within 3 months.

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