Service updates

The following services are experiencing service disruption.

These messages also appear on relevant pages about individual services.

Please check our waste disruptions page for details of any disruptions to waste services.

Last updated: 6 minutes ago

Fridge and freezer disposal service temporarily unavailable

We are currently unable to accept fridges and freezers at any of our Household Recycling Centres or via our large item collection service.

This is due to a UK-wide issue affecting fridge and freezer recycling facilities, which are experiencing reduced capacity and significant delays in processing appliances.

We are working closely with our waste management partners to restore this service, at our Keynsham recycling centre initially, by the end of October.

If you need to dispose of a fridge or freezer, please use a retailer take-back service when buying new, keep in storage or look to an alternate collector such as AO.

If storing a fridge or freezer at home, ensure it is made safe by removing the doors or securing them shut to prevent access.

We apologise for any inconvenience and thank you for your patience.

Last updated: 6 hours ago

Service update – mobile library

The mobile library will be off the road on Tuesday 27 and Wednesday 28 October. This affects routes 5 and 6.

If you have books due for return, you can easily renew them via the LibrariesWest app or by calling us on 01225 394041.

We apologise for any inconvenience caused and thank you for your understanding.

Last updated: 4 days ago

Weston to Bath city centre update, September 2026

We are due to start work on walking, wheeling and cycling improvements in Royal Victoria Park this autumn.

This follows consideration of all feedback received during the recent 21-day statutory notice period, and a decision to proceed with the proposed plans.

For more information and to view the reports, see Outcomes of the statutory TRO consultations (August 2026).

You can also read our press release on the decision and our plans for Royal Victoria Park.

Last updated: 5 days ago

Payment system downtime, 2 November 2026

Please note that our payment system will be unavailable on Monday 2 November 2026.

Any services requiring payment, including online application submissions, will be temporarily unavailable during this period.

We anticipate that normal service will resume on Tuesday 3 November.

Last updated: 6 days ago

Bath City Centre active travel plans update, September 2026

We are currently installing the first phase of the Bath City Centre improvements scheme. The aim is to improve walking, wheeling and cycling links in the historic city centre.

For updates on the scheme, please refer to the construction timetable and weekly construction updates.

On 28 September 2026, for approximately three weeks to 18 October, we will restrict vehicle access to Bridge Street (and Grand Parade via Bridge Street) each evening from 7pm to 6am, Monday to Saturday, to keep workers safe while we complete construction.

Additionally, there will be no vehicle access to Grand Parade via Pulteney Bridge bus gate from 7pm to 6am, Monday to Saturday during these works.

If residents have concerns or require assistance from the contractor out of hours, please call 07384 908937.

We appreciate your patience and understanding while we complete these important works.

Please see full construction details, diversion plans, and what this means for businesses and residents, in 'Bridge Street/Grand Parade construction details'.
 

Last updated: 2 weeks ago

Draft Local Plan Consultation update

Our Draft Local Plan Regulation 19 consultation is now open.

You can view the draft plan and respond to it on our consultation hub.

Last updated: 2 weeks ago

Scholars' Way: Oakley/Copseland Update, August 2026

Construction began at Scholars' Way East on 23 July on the Oakley and Copseland section of the route. We are very sorry to confirm that work on the Oakley/Copseland improvement scheme has now been paused.

During construction, previously unidentified underground utility services were discovered in critical locations within the scheme. Despite extensive investigations carried out during the design and planning stages, these services could not be fully identified until excavation works commenced. Their location presents significant challenges to delivering the proposed improvements as planned.

We understand this news will be disappointing, particularly given the long-standing support for these improvements and the disruption caused by the recent road closure. We sincerely apologise to residents, businesses, road users and the wider community for the frustration this will cause.

To minimise further disruption, we will reinstate the existing road layout and remove traffic management arrangements while we undertake further investigations. We are working closely with utility providers and technical specialists to determine whether a viable solution can be found and how the scheme may proceed in the future.

Bus services resume through the area from Sunday 30 August with the support of marshals. The road will re-open to all vehicles from 3 September.

We will continue to provide regular updates as more information becomes available. Thank you for your patience and understanding.

You can read more about the Oakley/Copseland scheme here.
 

Last updated: 3 weeks ago

Garden waste service disruption

We are expecting delivery of garden waste bins in the week commencing Monday 14 September. New subscriptions will be accepted once back stock. Garden waste sacks are available to purchase whilst we await delivery of the bins.

Last updated: 1 month ago

Update on review of on-street parking permit charges consultation

Read the consultation outcomes report

This report has previously been published on the TRO pages for 25-051.

Last updated: 1 month ago

Update on consultation on Parking Charges 2026-27

Read the consultation outcomes report

This report has previously been published on the TRO pages for 25-076 and 25-079.

Last updated: 2 months ago

Update on proposed camera enforcement of traffic restrictions in Lower Lansdown

This consultation closed on 5 May 2026.

Analysis of the feedback we received indicated that a majority of respondents (57%) support our proposals.

While there were comments from objectors, many of these were outside the scope of the consultation and focused more on the Liveable Neighbourhood schemes themselves rather than the specific enforcement proposals.

A consultation outcomes report showing the results of the feedback is available here.

The report outcomes and recommendations were approved by the Director of Place Management via an Officer Delegated Decision. You can read the decision notice here.

Last updated: 2 months ago

Garden waste service changes from 13 July 2026

We've made changes to the garden waste subscription service. 

The service is now fully digital, and you no longer need to put a printed sticker on your green garden waste bin. 

We've included full details of the service upgrade in subscription renewal letters for existing customers, or you can read about it below.

Learn more about why and how we've changed your service 

We’ve made improvements to the garden waste subscription service to make it more efficient, more reliable, and better for the environment. As part of this upgrade, the service is now fully digital. By removing the need for printed stickers on garden waste bins, we’re reducing unnecessary waste and streamlining the way we manage collections. This change supports our commitment to operating more sustainably.

The process is simpler than ever for you. Once you’ve subscribed, you don’t need to wait for a sticker or attach anything to your bin. Our on-board systems and digital database tells our crews which households have an active subscription, ensuring your bin is collected as normal. If a property does not have a valid subscription, the team will not be able to empty the bin. 

If you do not renew your subscription within eight weeks of it expiring, we will arrange to retrieve the garden waste bin from your property. This helps us make sure our bins are used correctly and remain available for households that need them.

Last updated: 3 months ago

Update on proposed changes to parking charges

This consultation closed on 7 November 2025.

A report outlining the results and recommendations from this consultation was published, and the decision taken to hold further public consultation in the coming months.

You can read our press release or the cabinet member's decision notice for more information.

You can see the subsequent public consultation, which was live between 28 May and 18 June 2026, held as part of the Traffic Regulation Order process.

Last updated: 6 months ago

Update on the Pulteney Estate LN area, June 2025

We will consider the outcomes of other schemes being introduced in the area to reduce congestion and improve walking and cycling infrastructure before considering whether measures proposed for this LN are required. 

• Read a statement with more details