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This report provides an overview and analysis of the handling of feedback received in the form of complaints, concerns, comments and …

The Department for Levelling up Communities asked us to undertake a cost of care exercise in April 2022. The purpose of the exercise was to help us…

This Bath & North East Somerset Council and Bath, Swindon and Wiltshire Integrated Care Board Better Care Fund Plan for 2023-25 seeks to deliver…

Under section 9 of the Care Act 2014, Bath and North East Somerset Council has a statutory duty to assess the needs of any adult or carer who appears…

This policy details how Bath & North East Somerset Council intends to deliver its duties under and/or exercise powers it has under legislation.

If, as a result of the assessment and eligibility process, a person is found to have unmet eligible needs for care and support that the council must…

This document sets out the financial calculation and charging arrangements in Bath & North East Somerset for non-residential social services.…

This document provides a framework for handling complaints, comments, concerns and compliments for organisations carrying out the Council’s adult…

Bath & North East Somerset Council aims to conform with the requirements of the identification of the ordinary residence of people in need of…

Bath & North East Somerset Council takes its duty of care to care home residents extremely seriously and this pack aims to provide clear guidance…