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Council Tax – Occupancy Review

The data and software company Infoshare+ are carrying out a canvas of properties in B&NES on our behalf.

We’re asking residents to confirm whether they still live at the property they pay Council Tax for, if someone else lives there, or if no one lives there.

We’re doing this to keep our records up to date and ensure that everybody is paying the correct amount of Council Tax.

If you’ve received an occupancy review email or letter, please follow the instructions provided to confirm your current circumstances.

The quickest and easiest way is to complete your review is online. You will need your unique PIN number, Council Tax account number and postcode. You can find this information on the occupancy review email or letter you’ve received.

Before you confirm your details, you should be aware that:

  • any information you provide, including dates, may be verified using credit reference agency data and further investigations may be carried out
  • you must always tell the council if your circumstances change, this includes telling us about any other people that live at the property
  • supplying false information is fraud and you may be charged penalties of up to £350 and could be prosecuted

Complete your occupancy review