From 18 October 2023, access from Cheap Street will be automated. Between the hours of 10am and 6pm you will no longer need to show your Blue Badge to the safety marshal positioned at the Cheap Street gate. Instead, you will need to press the intercom, show your blue badge to the camera when requested, wait for the green light and drive through the open bollards. It is important that you do not try to follow a vehicle through the bollards.
You (or a carer, relative or friend who is driving you) can pick up, drop off or park for up to 3 hours on double yellow lines on the following streets inside the restricted area: Cheap Street (when open), Westgate Street, Saw Close and Upper Borough Walls. Between the hours of 10am and 6pm, you will need to show your Blue Badge to the safety marshal positioned at the gates to enter and exit these streets.
If a carer, relative or friend drops you off on a restricted street before 10am, that same person can return to pick you up. Before your pick-up, just call Council Connect on 01225 39 40 41, and they will transfer you to our CCTV team, who can check the first six digits of your Blue Badge Card and the details of the vehicle.
Taxis carrying you as a passenger can also pick up and drop off at any time on these streets. Between the hours of 10am and 6pm, you will need to show your Blue Badge to the safety marshal positioned at the gates to enter and exit these streets.
If you come into the restricted area via taxi, you can arrange to be picked up later by another taxi, without having to decide the time in advance. After you order your pick-up taxi, just call Council Connect on 01225 39 40 41, and they will transfer you to our CCTV team, who can check the first six digits of your Blue Badge Card and the name of the taxi company you have ordered.
Watch the video below to find out more.
How to get a Blue Badge
Visit our Blue Badge web page to find out if you are eligible, and complete the online application process. Call Council Connect on 01225 39 40 41 if you need help with this.