Care Pledge 6 is about what to do if you have problems, worries or complaints. Your social worker or personal adviser is committed to sorting out any problems or worries you have, including if you feel they're not sticking to the promises in this care pledge. If they can't do something, they'll explain why, and you'll have access to an independent advocate.
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More about our Care Pledge
View Care Pledge 7 - leaving care and moving on
Read the full text of our care pledge
See all the videos about our care pledge