Property Inspections - latest information - update on 30 March 2020

    Please see current guidance for landlords, tenants and local authorities in the context of Coronavirus (Covid-19)

    COVID-19 and renting: guidance for landlords, tenants and local authorities

    • We will only inspect properties to investigate likely Category 1 HHSRS hazards requiring urgent action such as where an imminent risk to health exists; these would include problems mentioned on page 18 of The Guidance for Landlords and Tenants

    • All involved including inspectors, tenants, contractors, agents and landlords should take precautions to avoid virus transmission 

    Works to remedy Category 1 hazards

    • Works specified in HHSRS works agreements and improvement notices should be carried out in accordance with the specified timescales, having regard to The Guidance for Landlords and Tenants

    • Contractors, agents and landlords to take precautions to avoid virus transmission and include in health and safety risk assessments and action plans

    • If you have any concerns about compliance with work that we have asked you to carry out and which should have been completed during the Covid-19 crisis, please contact the housing standards duty officer. 

    Waste and rats

    We are aware that many lettings have been vacated quickly and tenants may not have removed rubbish, in particular food waste, which could encourage rats and mice. We urge you to liaise with your tenants to see, if this is the case, and where possible, arrange for food waste to be properly disposed of.    

    Gas and electrical safety

    Where gas safety and electrical certificates become due, these should be arranged, subject to above guidance to prevent transmission.  Many student properties in Bath are now empty and would be safe to work in, however appropriate notice should be given to tenants prior to access.  Please see page 19 of The Guidance for Landlords and Tenants.

    Please see below Guidance on social distancing

    Guidance on social distancing for everyone in the UK 

    For urgent issues please use the following numbers

    Date

    Telephone number

    1 April – Wednesday

     

    01225 477 837

    2 April – Thursday

     

    01225 396 311

    3 April – Friday

     

    01225 477 090

    6 April – Monday

     

    01225 396 179

    7 April – Tuesday

     

    01225 477 082


    Otherwise contact us by email: Housing@bathnes.gov.uk

    Our lines are open 8:30-17:00 Monday-Thursday; 8:30-16:30 Friday

    We thank you for your patience.

    As a tenant, you have certain responsibilities, most of which should be stated in your tenancy agreement. 

    The list below gives an idea of the main things you need to be aware of:

    • How to make a complaint about repairs
    • You must pay your rent and bills when they are due; 
    • You must report repairs to your landlord / agent as soon as possible; 
    • You must not deliberately cause any damage; 
    • You must not carry out any changes or decorate without your landlord's / agent's permission (it's best to get this in writing).  If you do cause any damage to the property the landlord / agent is likely to withhold money from your deposit to cover the cost of putting this right. 
    • You may also be responsible for the maintenance of the garden if you have one.  Check your tenancy agreement to see whose responsibility this is. 
    • You are responsible for the behaviour of any guests you have, so you must make sure that they do not breach any of the terms of your tenancy agreement. 
    • Follow any other reasonable conditions as mentioned in your tenancy agreement; for example, not keeping pets and not allowing anyone else to live in the property without your landlord's / agent's written permission.  If your landlord / agent does agree that someone else can live in your property with you and you are claiming Housing Benefit this may affect your entitlement. 
    • You should co-operate with your landlord / agent if they give you reasonable notice that they wish to visit to inspect the premises/facilities. 
    • Be considerate of your neighbours.

     

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