Use this page to find out about the support you can get if you're homeless, sleeping rough or threatened with homelessness, and how to contact us.
We may be able to give you support if you are:
- losing your home because your tenancy is going to end
- being evicted from your home
- leaving your home due to domestic abuse and/or violence
- leaving due to a fire or flood
- sleeping on the street
- leaving somewhere you have been staying temporarily (such as a friend's house)
If you are already homeless or sleeping rough
If you are already homeless and cannot resolve the issue yourself, you need to contact us immediately.
We will assist you to secure suitable accommodation by working together on a personal housing plan.
If you have dependent children or are a vulnerable person, we may give you priority for rehousing.
If you are threatened with homelessness
If you are threatened with homelessness and at risk of losing suitable accommodation, we have a legal duty to help you find alternative housing within 56 days.
If you have been asked to leave your home, please read our guidance to find out more about your rights and whether you do need to leave your home.
If you are still at risk of homelessness, contact us.
How to get help
You can get help from us by doing any of the following:
- visiting our Housing, Welfare and Advice Service in Bath
- visiting an Information and Advice Centre in Keynsham or Midsomer Norton
- using our online form to inform our housing team
Our online form is the fastest way to contact us, and we will usually respond to your enquiry within 5 working days.
Further support
There are several organisations in the area that can help you if you are homeless or threatened with homelessness.
Rough sleeping outreach
The multi-agency outreach team helps people in the area who are already homeless, or at risk of homelessness. They also provide help to people leaving hospital or prison to prevent them from sleeping on the streets.
Their support services include early morning outreach sessions, and they provide food, shelter, water clothing and washing facilities. Their specialist support also includes drug and alcohol treatment, mental health support and meaningful activities.
You can contact the outreach team by phone at 01225 750920, or email at Bathoutreach@julianhouse.org.uk
They also hold weekly surgeries at our Bath Housing, Welfare and Advice Service on Tuesdays and Thursdays, usually from 1pm to 3pm.
Find out more about the outreach team
View available support by weekday
There are a variety of support services available with local organisations on different days of the week.
| Service | Description | Time | Address |
|---|---|---|---|
| Weston Hub | Free lunch. | 12pm to 2pm | Penn Hill Road, Weston, Bath, BA1 4EH |
| Genesis Trust: Lifeline | Crisis support for people who are homeless, vulnerably housed or experiencing complex challenges such as financial insecurity, mental health issues, and substance misuse. Food, clothing, and small household items may be available. | 9am to 4:30pm | Genesis on the Canal, Bath, BA2 4JR (entrance via Widcombe Bridge canal path) |
| Service | Description | Time | Address |
|---|---|---|---|
| Julian House Day Centre at The Salvation Army | A friendly and welcoming space to come and have a cooked breakfast, meet others, and enjoy a friendly chat. Activities such as arts and crafts, table tennis, games and music are on offer. It is also a chance to access services regarding housing, substance abuse and health services. | 11am to 2pm | The Salvation Army, Green Park Road, Bath, BA1 1XE |
| Service | Description | Time | Address |
|---|---|---|---|
| Genesis Trust: Lifeline | Crisis support for people who are homeless, vulnerably housed or experiencing complex challenges such as financial insecurity, mental health issues, and substance misuse. Food, clothing, small household items may be available. | 9am to 4:30pm | Genesis on the Canal, Bath, BA2 4JR (entrance via Widcombe Bridge canal path) |
| St. Andrew's Community Church | Free lunch | 11:45am to 12:45pm | Hawthorn Grove, Bath, BA2 5QA |
| Food Cycle | Food Cycle holds a weekly event at Nexus Church every Wednesday at 7pm where people can get a warm meal, with a place to sit and socialise. Anyone is welcome to attend as a guest and enjoy a free hot meal. No need to book, just turn up on the day. | 7pm to 8:30pm | Walcot Methodist Chapel, Nelson Place, Bath, BA1 5DA |
| Service | Description | Time | Address |
|---|---|---|---|
| DHI Breakfast Club | Free cooked breakfast and a place to get support. | 8:30am to 9:30am | The Beehive, Beehive Yard, Avon, Bath BA1 5BT |
| St. John The Evangelist Church | Free lunch and warm space. | 12pm to 1:30pm | South Parade, Bath, BA2 4AF |
| Soup Run | Free dinner and a food bag. | 6pm to 7pm | Cattle Market Car Park, Walcot Street, Bath, BA1 5LH |
| The Light House Centre | Free dinner and warm space. | 6:30pm to 7:30pm | High Street, Twerton, Bath, BA2 1DQ |
| Service | Description | Time | Address |
|---|---|---|---|
| Genesis Trust: Lifeline | Crisis support for people who are homeless, vulnerably housed or experiencing complex challenges such as financial insecurity, mental health issues, and substance misuse. Food, clothing, small household items may be available. | 9am to 4:30pm | Genesis on the Canal, Bath, BA2 4JR (entrance via Widcombe Bridge canal path) |
| Julian House Day Centre at The Salvation Army | A friendly and welcoming space to come and have a cooked breakfast, meet others, and enjoy a friendly chat. Activities such as arts and crafts, table tennis, games and music are on offer. It is also a chance to access services regarding housing, substance abuse and health services. | 1pm to 2pm | The Salvation Army, Green Park Road, Bath, BA1 1XE |
Julian House
Julian House offers a variety of support services for rough sleepers.
Takeaway food available every day
Breakfast: 8am to 10am
Lunch: 1pm to 2pm
Dinner 7pm to 8pm
You can collect blankets and sleeping bags, if available, after 7pm.
Manvers Street Hostel
Julian House
BA1 1JW
Drop-In at the One Stop Shop
Tuesday and Thursday, 1pm to 3pm
We have an excellent multi-disciplinary outreach team in BANES who are out on the streets 5 days a week, ensuring anyone who has been forced to sleep rough, or is leading a street-based lifestyle, understands the options available to come in.
3-4 Manvers Street
Bath
BA1 1JQ
BillyChips
You can redeem a BillyChip in coffee shops and takeaways for a hot or cold drink of your choice. Many outlets offer additional products as well.
See the places in Bath that accept BillyChips
- Good Day Café, 12 Upper Borough Walls, Bath BA1 1RH
- Cascara, 3 Upper Borough Walls, Bath BA1 1RG
- Cortado Café, 7 Bridge Street Green Park, Combe Hay BA2 0DF
- Picnic Coffee, 9 Saracen Street, Bath BA1 5BR
- Café by the Furnace, 105-107 Walcot Street, Bath BA1 5BW
- Picnic in the park, 16 Lark Place, Bath BA1 3BA
- Community Matters, 1-2 Chelsea Road, Bath BA1 3DU