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Policy

Letting Agencies Enforcement policy

This is our policy on when to prosecute or issue a civil penalty under the Tenant's Fees Act 2019, and how to determine the level of a financial penalty.


  • Published date: 07 November 2023
  • Last updated: 10 February 2025

Details

This should be read in conjunction with both the ‘Tenant Fees Act 2019 - Statutory Guidance for Enforcement Authorities’ and the ‘Guidance for Local Authorities - How to Apply the Tenant Fees Act 2019’, both of which provide greater detail on the processes and rights of representation and appeal.

Click here to view these guidance documents.

Documents


Last updated 10 February 2025