CQC Inspection Information
Use this page to view our Adult Social Care Self-Assessment document.
Details
The Care Quality Commission (CQC) is the independent regulator of Health and Social Care in England. Their job is to inspect and rate care homes, hospitals, GP services and more, providing reports and recommendations and ensuring services are safe and effective. As a result of the 2022 Health and Care Act, the CQC restarted their inspection of Local Authorities in 2023, assessing how they are meeting their Adult Social Care duties, in particular how they perform their duties under the 2014 Care Act.
The inspection aims to assess how well Local Authorities are improving outcomes for people in their area and reducing health inequalities, prioritising, amongst other things, how well services work together and how well social care services perform overall.
You can find out more about CQC Local Authority Assessments here: https://www.cqc.org.uk/guidance-regulation/local-authorities/introduction-to-assessments
Bath and North East Somerset Adult Social Care CQC Inspection 2024
On April 15, 2024, the Care Quality Commission (CQC) notified the Adult Social Care Directorate of an inspection.
The CQC Inspection involved:
An information return: This information helps CQC understand the systems and processes in place to support people, how we safeguard people, how we commission services and the leadership and oversight of our services.
Self-Assessment: This describes how we deliver our services to ensure we meet the legal requirements. It highlights areas of success and future ambition to improve services.
Case Tracking exercise: CQC ask for information relating to individuals to hear from those individuals/ their cares/ representatives of their experience of working with Adult Social Care.
Pre onsite inspection conversation: This is a meeting with the Adult Social Care Leadership Team and CQC as an introduction to our services and how we operate.
Onsite Inspection: Nine CQC inspectors were onsite from the 10-12 September 2024. The onsite inspection involved interviewing Local Authority staff and partner agencies.
The outcome of the 2024 CQC inspection
Following the onsite inspection, the final report was published on 30 January 2025, and rated Adult Social Care as ‘Requires Improvement’.
View the CQC Inspection Report
Care Quality Commission (CQC) Notification of Local Authority Assessment 2026
ASC received notification on 21st May 2026 that CQC will start the comprehensive assessment of Bath and North East Somerset Council. Therefore, the assessment process for B&NES has officially begun and we have been working to set timescales to provide a range of information to support inspectors to plan their assessment activity. To date the following information is being prepared for submission to CQC:
- Key Contact Information
- Site Visit Planning Template
- Data Return
- Document Return
- Understanding Peoples Experience
The assessment activity will take place over a 2-week period. In week one (week commencing 20th July) inspectors will complete online interviews. In week two (week commencing 27th July), the assessment team will be on site to conduct in-person interviews and will be sampling people’s experience.
It is a CQC requirement for Adult Social Care to have an annual Self-Assessment. You can read our Self-Assessment below.
Documents
Last updated 05 June 2026