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asc_usertest_Professional referral to adult social care using our online portal

Guidance for professionals to make an adult social care referral online. How to use the adult social care portal to submit referrals and contact adult social care teams. The portal provides a secure way to submit referrals and requests for advice and information.

Who should use this service

  • NHS staff
  • GP practices
  • care providers
  • social care professionals
  • partner organisations

What you can do

  • refer adults to Adult Social Care
  • contact the access, advice and information team
  • submit requests for support and assessment
  • manage submitted referral forms

Adult Social Care Portal for professionals

Before you start

You will need a portal account before you can submit referral forms.

Once registered, you can access and manage referrals through your online account.

Portal guidance

Need further support?

Call the adult social care team on 01225 39 45 70 if you need help with a professional referral.