If you need support to live independently, manage your health and wellbeing, or care for someone else, there are different ways to get help.
We can help you find local services, or you can request support through our adult social care portal. You can also request a care and support assessment.
Find out more about these options, below.
Find local support and community services
You may be able to get the help you need without a social care assessment. Local organisations offer information, advice, activities and practical support to help you stay well and independent.
1. Live Well B&NES
Live Well B&NES is an online directory that we manage. It includes local services, groups and organisations that support adults across Bath and North East Somerset. This is a good place to begin if you're just starting to think about support to help stay independent.
Search for support on Live Well B&NES.
Find support for your situation:
You can find support on Livewell B&NES for:
- Advocacy and help making important decisions
- Adults with autism
- Community equipment
- Community transport
- Discharge from hospital
- Housing
- Learning disabilities
- Mental health
- Substance abuse
2. Community Wellbeing Hub
If you need support with your health and wellbeing, practical support such as housework, befriending, support with appointments, form-filling, benefits and a host of related support services, the Community Wellbeing Hub can connect you with local services, community groups, and practical advice. We work with trusted local partners to help you find the right support quickly and easily.
Visit the Community Wellbeing Hub.
Request support through our adult social care portal
If you think you or someone you care for may need more support that the community services above can give, or you have tried but are unable to find the services you need, you can use our adult social care portal. This is the best way to get in touch with the B&NES adult social care team.
The information you provide will help us understand the situation and connect you with appropriate support. This may be community services you may not have found in your search, or it may be council-run adult social care services.
Through the portal you can also request a social care and support assessment. This assessment is free and can help you if you have ongoing difficulty with everyday activities because of an illness, disability or mental health condition.
You can use the portal:
- for yourself
- for someone else, if you have their permission
Use the adult social care portal
Other ways to contact us
If you can, please use our online portal to contact us. It is usually the quickest way for us to get the information we need to process your request.
If you are unable to use the portal, please call us on 01225 394 570.
If you need urgent help
If someone is in immediate danger or needs urgent medical help, call 999.
If you need urgent adult social care support outside normal office hours, call the emergency duty team on 01454 615 165.