Use this page to learn about what antisocial behaviour case reviews are, and how you can request one if you feel not enough has been done to resolve the antisocial behaviour.
If the situation is not resolved: Antisocial Behaviour Case Reviews
Your right to a review
If you are the victim of repeated antisocial behaviour, and you have reported this, but don't feel there has been enough action to solve the problem, you can ask for a case review with a multi-agency team (previously known as the Community Trigger).
The ASB Case Review process
The number of complaints about the behaviour must meet a local threshold, for the Case Review to take place. We count reports to your local council, the police or your landlord when deciding the threshold. In our area, the totals to trigger a Case Review are as follows:
- You have reported three separate but related antisocial behaviour incidents to either of the agencies in the last six months, or
- At least five people have reported the same problem of antisocial behaviour in the last six months
Once the ASB Case Review is triggered, the agencies involved (such as the local authority, police, health teams and social housing providers) will review the case. They may then make recommendations about further action to deal with the issue.
Before you start
Before you start the form, it would be useful to have the following information to hand:
- Details about the incident reports you have submitted such as agencies, contact names, dates, reference numbers and outcome decisions
- Information about who is involved in the antisocial behaviour
- Details of any witnesses who are prepared to speak to us
- Any electronic documents or images you have to support your request
If you do not meet the criteria, you will not be able to request an ASB Case Review.
Case Review statistics
We publish figures on local ASB Case Reviews. These show the following:
- How many people apply for an ASB Case Review
- How many applications fail to meet the local threshold for the number of complaints about the behaviour
- The number of Case Reviews which are carried out
- The number of Reviews which result in recommendations for extra action to solve the issue
The tables below show Reviews since 2014, and a monthly breakdown for 2023 (the most recently available figures).
| Year | Number of applications | Complaints lower than threshold | Case Reviews | Reviews with new recommendations |
|---|---|---|---|---|
| 2014 | 3 | 3 | 0 | 0 |
| 2015 | 4 | 4 | 0 | 0 |
| 2016 | 6 | 5 | 1 | 1 |
| 2017 | 3 | 2 | 1 | 1 |
| 2018 | 4 | 3 | 1 | 1 |
| 2019 | 4 | 3 | 1 | 1 |
| 2020 | 20 | 8 | 12 | 12 |
| 2021 | 12 | 4 | 8 | 7 |
| 2022 | 17 | 6 | 13 | 11 |
| 2023 | 20 | 6 | 7 | 5 |
| Total | 93 | 44 | 44 | 38 |
| Month in 2023 | Number of applications | Complaints lower than threshold | Case Reviews | Reviews with new recommendations | Applications where review not required |
|---|---|---|---|---|---|
| January | 1 | 0 | 1 | 0 | 0 |
| February | 1 | 1 | 0 | 0 | 0 |
| March | 1 | 1 | 0 | 0 | 0 |
| April | 1 | 0 | 1 | 0 | 0 |
| May | 0 | 0 | 0 | 0 | 0 |
| June | 2 | 0 | 0 | 1 | 0 |
| July | 3 | 0 | 0 | 0 | 0 |
| August | 4 | 2 | 0 | 2 | 0 |
| September | 0 | 0 | 0 | 0 | 0 |
| October | 6 | 2 | 0 | 1 | 0 |
| November | 1 | 0 | 0 | 1 | 0 |
| December | 0 | 0 | 0 | 0 | 0 |
| Total | 20 | 6 | 2 | 5 | 7 |