Housing policies and performance

Graphs and Pie charts

Customer care

Customer Care 2018-2019 Q4 Jan - Mar

Customer care 2018-2019 Q3 Oct - Dec

Customer care 2018-2019 Q2 Jul - Sep

Customer care 2018-2019 Q1 Apr - Jun

Customer care 2017 - 2018 Q4 Jan - Mar

Customer care 2017 - 2018 Q3 Oct - Dec

Performance

Annual performance review 2017-2018

Annual performance review 2016-2017

Annual performance review 2015-2016

Annual performance review 2014-2015

Annual performance review 2013-2014

Customer satisfaction review

Homesearch lettings & wait times 2017 -2018

Homesearch lettings & wait times 2016-2017

Homesearch lettings & wait times 2015-2016

Homelessness partnership annual review

Housing Services Performance Indicators Q4 - 2018 -2019

Housing Services Performance Indicators Q3 - 2018 -2019

Policy

Allocation Scheme Homesearch 2019 (PDF 464 kb)

Allocation Scheme Gypsy & Traveller 2016 (PDF 307 kb)

Charging Policy 2018 (PDF 437 kb)

Decent Homes Policy (grants and loans for housing and health interventions) (PDF 314 kb)

Designated Persons Policy 2013 (Registered Provider Tenant Complaints) (Word 41 kb)

Empty Property Policy (PDF 748 kb)

Enforcement and Licensing Policy (PDF 268 kb)

Homefinder Scheme (private sector access) (PDF 626 kb)

Reconnection Policy (helping to reconnect rough sleepers to their home authority) (PDF 570 kb)

Non Co-operation Policy (PDF 544 kb)

Temporary Accommodation Placement Policy (PDF 520 kb)

ECO Flexible Eligibility Statement of Intent July 2019

Planning Policy

Strategy

Homelessness Strategy 2014-2018

Tenancy Strategy 2018-2025

Research

Joint Strategic Needs Assessment

House Prices and Tenure

House Conditions

House Conditions Survey 2016

Ill Health and Disability

Socio-economic Inequality

Travellers and Gypsy Travellers

Housing Stock Energy Efficiency Assessment (PDF 2.74mb)

Customer standards

Give us feedback

Your rating:

A

B

C

D

E

F

G

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

X

Y

Z

Events Listings

September 2019

S	M	T	W	T	F	S
1 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Summer Trails 24/07/2019 - 10:00 to 01/09/2019 - 18:00	2 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	3 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	4 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	5 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	6 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	7 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00
8 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Rare Plant Fair 08/09/2019 - 10:00 to 18:00 Bath Mind Sport-athon 08/09/2019 - 11:11 to 13:11 More...	9 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	10 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	11 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	12 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	13 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00	14 Bathscape Walking Festival 14/09/2019 - 09:00 to 22/09/2019 - 17:00 University of Bath Open Day 14/09/2019 - 09:30 to 16:00 Medieval Falconry 14/09/2019 - 10:00 to 16:00 More...
15 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00 Bathscape Walking Festival 14/09/2019 - 09:00 to 22/09/2019 - 17:00 More...	16 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00 More...	17 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00 Bathscape Walking Festival 14/09/2019 - 09:00 to 22/09/2019 - 17:00 More...	18 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00 Support for Environmental Projects in B&NES 18/09/2019 - 17:30 to 20:00 More...	19 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00 Bathscape Walking Festival 14/09/2019 - 09:00 to 22/09/2019 - 17:00 More...	20 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Bathscape Walking Festival 14/09/2019 - 09:00 to 22/09/2019 - 17:00 More...	21 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Climb Kilimanjaro for Julian House 13/09/2019 - 09:00 to 21/09/2019 - 16:00 Keynsham Re-use Sale 21/09/2019 - 10:00 to 12:00 More...
22 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Bathscape Walking Festival 14/09/2019 - 09:00 to 22/09/2019 - 17:00	23 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	24 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00	25 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 A Streetcar Named Desire 25/09/2019 - 19:30 to 22:15	26 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 A Streetcar Named Desire 26/09/2019 - 19:30 to 22:15	27 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 A Streetcar Named Desire 27/09/2019 - 19:30 to 22:15	28 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Harvest Festival 28/09/2019 - 10:00 to 29/09/2019 - 17:00 A Streetcar Named Desire 28/09/2019 - 19:30 to 22:15 More...
29 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Harvest Festival 28/09/2019 - 10:00 to 29/09/2019 - 17:00	30 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 'RE-FORMATION' Heritage Courtyard Studios Exhibition 22/07/2019 - 10:00 to 06/10/2019 - 18:00 Run the Bath Half for RUH patients 30/09/2019 - 09:00 to 11:00