Housing policies and performance

Graphs and Pie charts

Customer care

Customer care 2018-2019 Q2 Jul - Sep

Customer care 2018-2019 Q1 Apr - Jun

Customer care 2017 - 2018 Q4 Jan - Mar

Customer care 2017 - 2018 Q3 Oct - Dec

Customer care 2017 - 2018 Q2 Jul -Sep

Customer care 2017 - 2018 Q1 Apr - Jun

Performance

Annual performance review 2017-2018

Annual performance review 2016-2017

Annual performance review 2015-2016

Annual performance review 2014-2015

Annual performance review 2013-2014

Customer satisfaction review

Homesearch lettings & wait times 2017 -2018

Homesearch lettings & wait times 2016-2017

Homesearch lettings & wait times 2015-2016

Homelessness partnership annual review

Housing Services Performance Indicators Q4 - 2018 -2019

Housing Services Performance Indicators Q3 - 2018 -2019

Policy

Allocation Scheme Homesearch 2019 (PDF 464 kb)

Allocation Scheme Gypsy & Traveller 2016 (PDF 307 kb)

Charging Policy 2018 (PDF 437 kb)

Decent Homes Policy (grants and loans for housing and health interventions) (PDF 314 kb)

Designated Persons Policy 2013 (Registered Provider Tenant Complaints) (Word 41 kb)

Empty Property Policy (PDF 748 kb)

Enforcement and Licensing Policy (PDF 268 kb)

Homefinder Scheme (private sector access) (PDF 626 kb)

Reconnection Policy (helping to reconnect rough sleepers to their home authority) (PDF 570 kb)

Non Co-operation Policy (PDF 544 kb)

Temporary Accommodation Placement Policy (PDF 520 kb)

ECO Flexible Eligibility Statement of Intent November 2017

Planning Policy

Strategy

Homelessness Strategy 2014-2018

Tenancy Strategy 2018-2025

Research

Joint Strategic Needs Assessment

House Prices and Tenure

House Conditions

House Conditions Survey 2016

Ill Health and Disability

Socio-economic Inequality

Travellers and Gypsy Travellers

Housing Stock Energy Efficiency Assessment (PDF 2.74mb)

Customer standards

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Events Listings

April 2019

S	M	T	W	T	F	S
	1 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 More...	2 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Pipley Wood Mud Bath 2019 (10km, 5km and 2km) 10/02/2019 - 10:00 to 10/02/2020 - 14:00 George Rigden: Spooning with Uri 02/04/2019 - 21:00 to 02/05/2019 - 22:00 More...	3 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Emma Hart : Banger 03/04/2019 - 11:00 to 12/06/2019 - 16:00 More...	4 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Model Engineering Exhibition 01/02/2019 - 14:00 to 30/04/2019 - 17:00 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 More...	5 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Model Engineering Exhibition 01/02/2019 - 14:00 to 30/04/2019 - 17:00 Emma Hart : Banger 05/04/2019 - 11:00 to 14/06/2019 - 16:00 More...	6 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Pipley Wood Mud Bath 2019 (10km, 5km and 2km) 10/02/2019 - 10:00 to 10/02/2020 - 14:00 Darren Walsh: Massive Punt 02/04/2019 - 19:00 to 02/05/2019 - 20:00 More...
7 Model Engineering Exhibition 01/02/2019 - 14:00 to 30/04/2019 - 17:00 An Evening of Eric & Ern 04/04/2019 - 20:30 to 04/05/2019 - 22:30 Emma Hart : Banger 06/04/2019 - 11:00 to 15/06/2019 - 16:00 More...	8 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Pipley Wood Mud Bath 2019 (10km, 5km and 2km) 10/02/2019 - 10:00 to 10/02/2020 - 14:00 Jess Robinson - No Filter 05/04/2019 - 21:00 to 05/06/2019 - 22:00 More...	9 Cotswold Voluntary Wardens Guided Walks - Either Side of the By-Brook 26/05/2018 - 10:00 to 26/05/2019 - 15:30 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 Jess Robinson - No Filter 05/04/2019 - 21:00 to 05/06/2019 - 22:00 More...	10 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Pipley Wood Mud Bath 2019 (10km, 5km and 2km) 10/02/2019 - 10:00 to 10/02/2020 - 14:00 Emma Hart : Banger 10/04/2019 - 11:00 to 19/06/2019 - 16:00 More...	11 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Darren Walsh: Massive Punt 02/04/2019 - 19:00 to 02/05/2019 - 20:00 More...	12 Cotswold Voluntary Wardens Guided Walks - Lansdown Views & Valleys 16/06/2018 - 10:00 to 16/06/2019 - 15:30 Cotswold Voluntary Wardens Guided Walks - A Short Walk on the Longest Day. Up to a Down! 21/06/2018 - 10:00 to 21/06/2019 - 13:00 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 More...	13 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 George Rigden: Spooning with Uri 02/04/2019 - 21:00 to 02/05/2019 - 22:00 Jess Robinson - No Filter 05/04/2019 - 21:00 to 05/06/2019 - 22:00 More...
14 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Cotswold Voluntary Wardens Guided Walks - Lansdown Views & Valleys 16/06/2018 - 10:00 to 16/06/2019 - 15:30 Criminal 01/04/2019 - 19:00 to 01/05/2019 - 20:30 More...	15 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Pipley Wood Mud Bath 2019 (10km, 5km and 2km) 10/02/2019 - 10:00 to 10/02/2020 - 14:00 More...	16 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Cotswold Voluntary Wardens Guided Walks - Lansdown Views & Valleys 16/06/2018 - 10:00 to 16/06/2019 - 15:30 An Evening of Eric & Ern 04/04/2019 - 20:30 to 04/05/2019 - 22:30 More...	17 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 George Rigden: Spooning with Uri 02/04/2019 - 21:00 to 02/05/2019 - 22:00 More...	18 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 Jess Robinson - No Filter 05/04/2019 - 21:00 to 05/06/2019 - 22:00 More...	19 Table Top Sale 09/09/2018 - 12:00 to 09/09/2019 - 17:00 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Unrehearsed Blackadder Rides Again 14/04/2019 - 15:00 to 22/06/2019 - 17:00 More...	20 Table Top Sale 09/09/2018 - 12:00 to 09/09/2019 - 17:00 George Rigden: Spooning with Uri 02/04/2019 - 21:00 to 02/05/2019 - 22:00 Unrehearsed Blackadder Rides Again 14/04/2019 - 15:00 to 22/06/2019 - 17:00 More...
21 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 More...	22 Cotswold Voluntary Wardens Guided Walks - Either Side of the By-Brook 26/05/2018 - 10:00 to 26/05/2019 - 15:30 Criminal 01/04/2019 - 19:00 to 01/05/2019 - 20:30 George Rigden: Spooning with Uri 02/04/2019 - 21:00 to 02/05/2019 - 22:00 More...	23 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Unrehearsed Blackadder Rides Again 14/04/2019 - 15:00 to 22/06/2019 - 17:00 More...	24 Table Top Sale 09/09/2018 - 12:00 to 09/09/2019 - 17:00 Model Engineering Exhibition 01/02/2019 - 14:00 to 30/04/2019 - 17:00 Darren Walsh: Massive Punt 02/04/2019 - 19:00 to 02/05/2019 - 20:00 More...	25 Table Top Sale 09/09/2018 - 12:00 to 09/09/2019 - 17:00 Pipley Wood Mud Bath 2019 (10km, 5km and 2km) 10/02/2019 - 10:00 to 10/02/2020 - 14:00 Emma Hart : Banger 25/04/2019 - 11:00 to 04/07/2019 - 16:00 More...	26 Royal Women 03/02/2018 - 10:30 to 28/04/2019 - 18:00 An Evening of Eric & Ern 04/04/2019 - 20:30 to 04/05/2019 - 22:30 Unrehearsed Blackadder Rides Again 14/04/2019 - 15:00 to 22/06/2019 - 17:00 More...	27 Cotswold Voluntary Wardens Guided Walks - Lansdown Views & Valleys 16/06/2018 - 10:00 to 16/06/2019 - 15:30 Cotswold Voluntary Wardens Guided Walks - A Short Walk on the Longest Day. Up to a Down! 21/06/2018 - 10:00 to 21/06/2019 - 13:00 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 More...
28 Cotswold Voluntary Wardens Guided Walks - Marshfield; Town & Valleys 29/05/2018 - 10:00 to 29/05/2019 - 12:30 Only Fools Cushty Dining Experience 01/04/2019 - 19:00 to 02/05/2019 - 22:00 Darren Walsh: Massive Punt 02/04/2019 - 19:00 to 02/05/2019 - 20:00 More...	29 Cotswold Voluntary Wardens Guided Walks - A Short Walk on the Longest Day. Up to a Down! 21/06/2018 - 10:00 to 21/06/2019 - 13:00 Sweeney Entertainments Presents The Best of Wham! 28/11/2018 - 19:30 to 28/11/2021 - 22:00 Unrehearsed Blackadder Rides Again 14/04/2019 - 15:00 to 22/06/2019 - 17:00 More...	30 Table Top Sale 09/09/2018 - 12:00 to 09/09/2019 - 17:00 Criminal 01/04/2019 - 19:00 to 01/05/2019 - 20:30 An Evening of Eric & Ern 04/04/2019 - 20:30 to 04/05/2019 - 22:30 More...