Local services for people experiencing domestic abuse

This directory of services is designed to ensure that anyone suffering domestic abuse, their friends and family members as well as any professional seeking to support them is able to identify and access the right service at the right time.

Reporting Domestic Violence

If you or your children are in immediate danger, always call 999 and ask for the Police

If you are not in immediate danger, then please contact any of the following as they are waiting to help you:

Avon and Somerset Police  
101 (24 hours)

24-Hour National Domestic Violence Freephone Helpline

0808 2000 247 : Run in partnership between Women's Aid and Refuge  -  The purpose of the joint Helpline service is to deliver a responsive, empowering and effective freephone 24hr National Domestic Violence Helpline Service that gives women, children and their supporters the confidential support and information they need at the time that they need it. Our main aim is to keep women and children safe.

Lighthouse Victim and Witness Care  
Services provided for victims and witnesses

01225 331243
Independent Domestic Violence Service (IDVA) offers expert support to both men and women
(9am - 5pm Monday to Friday)

VOICES - is a Bath based charity founded by women who have experienced Domestic Abuse, which provides peer support and recovery programmes for women who are experiencing or have experienced domestic abuse


Domestic Violence - This is not an excuse

  • Always need to tell your partner where you are?
  • Not allowed to see your friends?
  • Are you often left feeling anxious or scared?
  • These can be signs of domestic abuse. Abuse is not normal and there is never an excuse for it.



Local Family Justice Website

A team of local professionals have put together a local family justice website which is specifically aimed at litigants involved in or considering family proceedings in the Avon, North Somerset & Gloucestershire Local Justice Area. The site is independent from the judiciary or court service. It brings together details of local support and resources for litigants, as well as national organisations. The site gives basic guidance about how court process works, including flow charts of both children and financial remedy proceedings, and whilst it does not provide legal advice does signpost to organisations that provide reliable, accessible and clear information about law and process through face to face services, helplines, websites and videos. 


Stop Forced Marriage

Contact the Forced Marriage Unit (FMU) if you’re trying to stop a forced marriage or you need help leaving a marriage you’ve been forced into.

Forced Marriage Unit
Telephone: 020 7008 0151
From overseas: +44 (0)20 7008 0151
Monday to Friday, 9am to 5pm
Out of hours: 020 7008 1500 (ask for the Global Response Centre)
Find out about call charges




Further Information  

Violence Against Women and Girls VAWG Action Plan - B&NES Interpersonal Violence and Abuse Strategic Partnership

B&NES Domestic Abuse Outline Business Case

January 2014 report to the B&NES Health and Wellbeing Board  

Avon and Somerset Constabulary Domestic Abuse Plan


Other support services available:

Broken Rainbow

Community & Health Access Team

Focus Counselling

Housing Options and Homelessness Team

Men's Advice Line

New Way Service Leaflet

Next Link - Women's Refuge and other domestic violence services

The New Way Project

Off the Record 113a High Street, Midsomer Norton Bath BA3 2DA - Support for young people aged between 11 and 18 years

Renew / Libra Project - Women's Refuge / Temporary Accommodation


Resolution - Legal support


Survivors After Rape and Abuse (SARA) Tel: 07947 277848 Email: sara-survivors@hotmail.co.uk

'Women's' Aid

Visit us

Bath, Manvers Street One Stop Shop   

Midsomer Norton, The Hollies 

Keynsham, Civic Centre  

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