Council Connect Customer Satisfaction Survey (Q1 2017)

If you contacted us about more than one service please choose all that apply
Strongly agreeMostly AgreeNeither agree nor disagreeMostly disagreeStrongly disagree
delivered what we promised and dealt with any problems that arose
responded to you and dealt with the issue within the time we said we would
were professional and knowledgeable
kept you informed about progress and gave accurate and complete information
had a friendly and polite attitude, sympathetic to your needs
treated you fairly
Very SatisfiedFairly SatisfiedNeither / norFairly DissatisfiedVery Dissatisfied
how satisfied or dissatisfied are you with the service you received?