At Bath & North East Somerset we value our customers and their feedback. You can use the forms below to report an issue, or to submit a complaint, compliment or suggestion about Council services.

To challenge a parking or bus gate enforcement fine, please visit the Parking section.
If you'd like to comment on a current planning application, please use the commenting facility within the online application system.

Report it forms
Please use these forms to report an issue with waste collections, roads and pavements, or a problem in your local area.

Complaints form
Use this form to submit a complaint about Council services. We aim to provide the best possible service but sometimes things can go wrong. We're committed to putting these situations right and preventing them from happening again.

Compliments and suggestions form
You can use this form to let us know if you’ve received particularly good service, or would like to make a suggestion about how a Council service could be improved.

Employee Excellence Awards nomination form
Use this form if you’ve received exceptionally good service from a Council employee (or team) and you’d like to nominate them for an Employee Excellence Award.

Respond to consultations
The Council is interested in your views and regularly consults on a wide range of issues. If you wish to be involved you can take part in current consultations.

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