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Please note

We define a missed business waste / recycling collection as where the council has failed to collect on the correct collection day and where:

1. The waste was out on the day of the collection at the agreed time.
2. It was in a container provided by Bath & North East Somerset Council (e.g. Wheelie bin, prepaid purple sack, clear recycling sack or yellow card recycling sticker) that was not overfilled or split and stickered card met the collection criteria
3. The waste/recycling was at the agreed collection point.

Missed business waste and recycling collections must be reported by 5:30 pm on the working day following the date the collection was due. If you have been able to report it by this time then we will return for the waste/recycling when operationally possible.