Part of : Medicines Management and Optimisation
Key findings from the Pharmaceutical Needs Assessment 2018 1.
- There are no significant gaps in the current provision of easily accessible local community pharmaceutical services that serve all three PNA areas in B&NES.
- It is anticipated that current pharmaceutical provision from existing pharmacies will be able to cope with the demand from new populations during the period of this PNA, i.e. 1st April 2018 to 31st March 2021. This will be reviewed, at the latest, during 2020/21.
- There are no known planned relevant local NHS services that could significantly alter the need for pharmaceutical services in B&NES.
- Download the full PNA
The 2015 Pharmaceautical Needs Assessment has been superceded, but is available in archive form.2
What does the community say?
2014 Voicebox Resident Survey 3
The large scale Voicebox Resident Survey aims to provide an insight into Bath and North East Somerset and its local communities and to capture resident’s views and experiences of their local area and council services. The questionnaires are posted to 3,150 addresses selected randomly in the local authority area. Selected respondents also have the opportunity to complete the survey online. In 2014 a total of 975 residents completed the questionnaire, a response rate of 31%.
The main findings of the survey are as follows:
(A) Pharmaceutical services in B&NES
- 18% of respondents stated they used a pharmacy more than once a month, with a further 37% stating they use one on a monthly basis.
- only 5% of respondents outlined they never use a pharmacy.
- three quarters of respondents (75%) tend to use the same pharmacy.
- 89% of respondents were satisfied with the service they received the last time they visited a pharmacy, only 3% were dissatisfied.
(B) Services provided by pharmacies in B&NES
- most common reasons for using a pharmacy, maybe unsurprisingly, were for dispensing of prescriptions and buying over the counter medicines. Nearly half (46%) of respondents outlined they use a pharmacy for dispensing of prescriptions at least once a month.
- 23% of respondents outlined they use a pharmacy for buying over the counter medicines at least once a month.
- nearly half (48%) of respondents had previously used a pharmacy for advice on minor illnesses and 56% had previously used a pharmacy for advice on how to use their medicines.
Figure 1: How would you rate the importance of the following features and services of pharmacies?
- At least half of respondents felt the following features and services were very important for a pharmacy (Figure 1):
- having a prescription service from GPs so they are ready to collect (56%);
- being open at weekends (51%); and
- being close to their GP (50%).
- Over three quarters of respondents felt the following features and services were very or fairly important for a pharmacy (Figure 1):
- having a prescription service from GPs so they are ready to collect (88%);
- being open at weekends (87%);
- being close to their GP (83%);
- having a wide range of products (83%);
- being close to their home (81%);
- being open in the evenings (79%); and
- having free parking close by (76%).
- 1. Bath and North East Somerset Council (2018), Bath and North East Somerset Pharmaceautical Needs Assessment 2018-21
- 2. Bath and North East Somerset Council (2015), Bath and North East Somerset Pharmaceautical Needs Assessment 2015-18
- 3. Marketing Means (2015) Voicebox 23, Results weighted by Age and Gender, Bath and North East Somerset Council, November 2014 – January 2015