Public Utilities

These pages provide information on public utilities works undertaken on the highway.

Under the New Roads and Street Works Act 1991, the Authority is required to monitor the excavations and other works undertaken by utility companies in the public highway.

In essence the utility companies have to give advance notice of their intention to undertake such works, but in the case of emergency works the notice can be forwarded after the works have commenced.




Contact Details and Emergency Numbers

Below is a list of utilities serving in Bath & North East Somerset, including their emergency contact details and links to the contact pages of their websites.

The links below are to external sites will open in a new browser window. Bath & North East Somerset Council is not responsible for the content of external internet sites.


Utility Type Utility Company (inc. link to their webpage)  Emergency/Out of Hours Tel No.
CABLE Virgin Media 0870 888 3117
ELECTRIC Scottish & Southern Electricity 08457 708 090
ELECTRIC Western Power Distribution

0345 651 651 or 0800 365 900

GAS Wales and West Utilities 0800 111 999
TELEPHONE British Telecommunications PLC 0800 917 3993
WATER Bristol Water 0845 702 3797
WATER / SEWAGE Wessex Water 0845 600 4600


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