Diamond Travelcard

The Diamond Travelcard is a concessionary bus pass offering free off-peak bus travel for older people and those with disabilities who live in Bath & North East Somerset.


Applying for a Diamond Travelcard

If you wish to apply for a Diamond Travelcard, please read the guidance above or visit a council One Stop Shop in Bath, Keynsham or Midsomer Norton.  Application forms are no longer accepted.

  • All you need is evidence of eligibility and proof of residence in Bath & North East Somerset.
  • One of our Customer Service Officers will check the information you provide and take your photograph at no cost. Your card will be printed while you wait.
  • This service also applies to lost or stolen cards, as we will be able to confirm the status of your card and issue a replacement.
  • Please note that there will be a non-refundable charge for replacing lost cards.
  • If you are reporting a stolen card, you will need to report the theft to the Police first. We will ask you for the crime reference number that the Police give you.
  • Please note that if you are applying for a large number of passes you will need to make an appointment in advance by emailing triage@bathnes.gov.uk
  • If a card renewal letter has not been received or if there is a problem with a reissued card this can be resolved in a Council One Stop Shop.

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