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Our noise Toolkit is designed to empower you to take action over the noise nuisance you are experiencing. Noise nuisances can happen at all times of the day and night.

It is not always possible for an Environmental Health Officer to witness the nuisance themselves.

By using the Toolkit, you may be able to resolve the problem yourself without taking formal action. It is also a vital aid in gathering evidence, a necessity for officers to fully understand your case, and to help your case progress.

Click on the icons to find out more.

What you can do when the noise is happening

 Find the correct address Find the correct address

  Approach your neighbour     Approach your neighbour
Gather evidence   Gather evidence – including using our Noise App
 Pre investigation log sheet      Pre Investigation Log Sheets

What you can do afterwards

 Approach your neighbour     Approach your neighbour if you haven’t already done so
 Write a letter to your neighbour     Write a letter to your neighbour
Housing association  Talk to your housing association

 Contact us    Contact us by phone – 01225 477551 8.30am to 5.00pm Monday to Thursday,

                            8.30am to 4.30pm Friday.

 Alternative actions you may consider

mediation   Mediation
Take your own legal action  Take your own legal action (PDF)


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