In times of flood be safe. If you are in any form of risk you should phone the emergency services - dial 999.

Do not attempt to drive through flood waters. A third of flood-related deaths in the UK involve people drowning in their cars.

Who to contact about different types of flooding

Blocked highway gullies and drains Report highway flooding and blocked gullies or drains to the Council via Council Connect. Council Connect provide a specific online form to report highway flooding and blocked gullies. Please note the Council does not provide a sandbag service. Read more about our sandbag policy
Burst water main

Bristol Water (0800 801 011) for mains supply in Bath & North East Somerset (except for Bath area)

Wessex Water (0345 600 4 600) mains supply in Bath area.

Sewer Flooding Wessex Water (0345 600 4 600) for sewers anywhere in Bath & North East Somerset
Flooding from watercourses (ditches, streams and rivers)

Watercourses are split into two categories: Main Rivers and Ordinary Watercourses. See the types of flooding page for an explanation.

For Main River flooding

Contact the Environment Agency 24 hour incident hotline: 0345 988 1188. 

For Ordinary Watercourse flooding

Report the incident to the Council via Council Connect. You can also complete an online Drainage and Flooding form

River polluted with sewage Environment Agency 0345 988 1188

Internal property flooding

If you have been flooded, it's important the Council knows as we may need to carry out a formal investigation. If you or your community need to report a flooding incident that has led to property flooding please fill in a Property Flooding Report Form and email to the Drainage and Flooding team.

Environmental Protection

For further queries on environment issues please follow the link below to the Environmental Protection Team who will endeavour to help.

Environmental Protection Team

Free Poster down load

To help spread the word of who to contact in the case of a flood, the Drainage and Flooding team have produced a poster which helps to converse the correct risk management authority for contact


Please feel free to down loaded the poster should you wish to install it around your parish

Poster down load (pdf)

Alternatively please contact the Drainage and flooding team and we will be happy to organise posters to be posted to you.



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