Designated wheelchair-accessible vehicles

We publish an Equality Act Section 167 List of all licensed wheelchair-accessible vehicles in Bath and North East Somerset.

You can access licensed wheelchair-accessible vehicles in the following ways:

• booking through a private hire operator
• using a local taxi rank
• hailing a taxi in the street

The following vehicles are licensed as designated wheelchair-accessible vehicles, as of 1 February 2024:

Designated wheelchair-accessible vehicles

Plate reference	Manufacturer	Model	Vehicle type	Operator
HC005	Mercedes	Vito	Taxi	Hackney carriage
HC031	Ford	Journey	Taxi	Hackney carriage
HC051	Hyundai	IONIQ	Taxi	Hackney carriage
HC096	Ford	Freedom	Taxi	Hackney carriage
HC102	Mercedes	Vito	Taxi	Hackney carriage
HC113	Mercedes	Vito	Taxi	Hackney carriage
HC116	Renault	Traffic	Taxi	Hackney carriage
HC119	Ford	Tourneo	Taxi	Hackney carriage
HC121	Peugeot	Eurobus	Taxi	Hackney carriage
HC122	Peugeot	E7	Taxi	Hackney carriage
HC123	Ford	Procab	Taxi	Hackney carriage
HC124	Ford	Allied Procab	Taxi	Hackney carriage
HC125	Peugeot	E7	Taxi	Hackney carriage
PH129	Ford	Transit	Private hire vehicle	Various operators
PH257	Citroen	Berlingo	Private hire vehicle	Various operators
PH265	Mercedes	Sprinter	Private hire vehicle	Various operators
PH329	Volkswagen	Caddy	Private hire vehicle	Various operators
PH354	Ford	Tourneo	Private hire vehicle	Various operators
PH666	Peugeot	Horizon	Private hire vehicle	Various operators

The list of designated wheelchair-accessible vehicles does not indicate availability on any given time or date.

You can find out how to book an appropriate vehicle on our taxis with disabled access page.

Driver responsibilities

Warning We can fine taxi drivers up to £1,000 if they try to charge wheelchair users extra or fail to provide passengers with appropriate assistance

If a vehicle is designated as wheelchair-accessible, the driver must provide the following assistance, where necessary:

• carrying passengers in wheelchairs
• carrying wheelchairs into the vehicle, if passengers choose to sit in a passenger seat
• ensuring that passengers are carried in safety and reasonable comfort
• giving passengers as much 'mobility assistance' as reasonably required

Mobility assistance

Mobility assistance means helping passengers by providing physical help.

If a passenger wants to remain in a wheelchair, the driver must help the passenger get into and out of the vehicle.

If a passenger wants to transfer to a seat, the driver must help the passenger get out of the wheelchair, into the vehicle, and back into the wheelchair at the final destination.

Medical exemptions

Drivers must carry out the duties listed above unless they are medically unable to do so and we have granted them an exemption. Drivers that have an exemption must display this in their licensed vehicle.

Guide dogs and assistance dogs

Taxi drivers must allow guide dogs and assistance dogs when driving any licensed vehicle.

Report a taxi driver

If you think a taxi driver has charged you extra for being a wheelchair user, or has not provided appropriate assistance, you can report a taxi driver online