Frequently Asked Questions
A promotional pitch is an area on the public highway that has been assessed as being safe and appropriate to allow organisations to promote charitable causes, events or products.
- Kingsmead Square
- Union Street
- Stall Street
- Old Bond Street
The booking system by which pitches can be reserved is being reviewed and updated; a new web based, self-service system is being introduced and this is in development at the moment. The anticipated introduction of this is later in the year (around October) subject to satisfactory trialling.
The new system will provide a better customer experience and will:
- Allow customers to check availability for their preferred pitch and reserve it;
- Provide a facility to pay for the booking via an online payment system;
- Provide the ability to upload required documents, such as evidence of valid and up to date public liability insurance;
- Provide the ability to set up an account to make it easier to carry out repeat bookings of pitches in the future;
- Provide email acknowledgement and receipt of the booking.
The Council provides this facility for organisations to promote events and causes in the city centre. In doing so, it incurs administrative costs for managing the booking system, responding to queries and carrying out checks of the bookings by officers. The charge (£75) covers these costs and it will be subject to review on an annual basis.
The existing designated pitches have been assessed as being suitable for use and they provide a way for the Council to manage the use of the highway in the city. Areas outside of these pitches are not available for booking in the same way as they would individually require assessment on a case by case basis and the Council does not have the resources to do this.