Once you have accepted our terms and conditions and submitted this form, you will receive a call from a member of our Service Support Team to collect payment for the first 30 minutes of advice. Business Advice is charged in 30 minute blocks. An experienced and qualified Trading Standards Officer will then contact you to provide the advice and can give an idea of the total time your request is likely to take. Any balance due will be invoiced for after the advice has been provided. Displayed prices include VAT (where applicable) and can be viewed here.