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We are a regulator for the purposes of enforcing the Environmental Protection (Single-use Vapes) (England) Regulations 2024 (referred to as the Regulations in this guidance). As a regulator we are…
Document type:GuidePage updated:Service area:Trading standardsThe following policy has been produced by the National Trading Standards Estate and Letting Agency Team to assist enforcement authorities in implementing the Leasehold Reform (Ground Rent) Act 2022…
Document type:PolicyPage updated:Service area:Trading standardsThe Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 are designed to improve the standard of the least energy efficient private sector rental properties in England and…
Document type:PolicyPage updated:Service area:Trading standardsThis is our policy on when to prosecute or issue a civil penalty under the Tenant's Fees Act 2019, and how to determine the level of a financial penalty.
Document type:PolicyPage updated:Service area:Trading standardsThis Enforcement Policy sets out how the Council’s Public Protection and Health Improvement (PPHI) service deals with non-compliance with the legislation we have a duty to enforce.
Document type:PolicyPage updated:Service area:Trading standardsInformation about our new Customer Charter.
Document type:PolicyPage updated:Service area:Trading standards