Parking Services is committed to delivering an excellent service and as part of such, we are always keen to receive feedback on the service we provide  -  this helps us make any necessary improvements and ensure the service we provide remains relevant and effective.

Why are we consulting?

To improve Customer Service Excellence within Parking Services based on the six Drivers of Satisfaction.

These six drivers are;

  1. Delivery
  2. Timeliness
  3. Professionalism
  4. Information
  5. Staff Attitude
  6. Fair Treatment

What happens next: 

We will regularly analyse the results and these will be used to produce an action plan.

Consultation Dates

Consultation Dates:
24/10/2016 - 09:00 to 31/12/2021 - 00:00

Other Related Information

Areas Covered
All Areas

Contact Details


Telephone: 01225 477133/4