Bath & North East Somerset Council

Parkmobile

The convenient and secure parking permit system

New users / Login: Parkmobile Personal Page

Parkmobile UK is a London-based company specialising in the development of advanced parking systems. It is part of the Parkmobile group and also has offices in Barcelona, Paris and Cologne. The Parkmobile pay-by-phone system was launched in 2000 and is now used in all the major cities in the Netherlands.

How to apply?
Got my permit - What do I have to do with it?
What are the benefits of electronic permits?
How does it work?
Permit table
Your personal page
Troubleshooting
Contact details

How to appy?

All successful applicants will receive an electronic permit. To request an application form please contact our parking team via the contact details section given at the left hand side of this page.

What do I have to do?

Simply display it in the windscreen of your vehicle in the permit holder provided.
Note: The permit number and barcode must be clearly visible from the outside to allow the enforcement officer's to check the validity of your permit.

What are the benefits of the electronic permits?

Security & protection against fraud
The electronic permit provides much greater protection against fraud and should eliminate misuse. Your permit will be worthless if reported stolen or lost. All you have to do is make a call to report it to the Council and we can cancel your card on our system immediately.
Convenient and time saving

How does it work?

You will only need to be issued with an electronic permit once.
When updating your permits, you will still need to complete the relevant application form by post to prove your eligibility when required; but you will not have to obtain a new card. Your update will be processed onto your electronic permit remotely.
You will be able to apply for most permits online via your Parkmobile Personal Page that is created automatically for every electronic permit holder, which means that you no longer have to visit the Parking Shop.
You can view your payment history, other personal details, as well as activate and deactivate your visitor’s permit via your Parkmobile Personal Page

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Your Parkmobile Personal Page - An overview

Logging onto your Parkmobile Personal Page

If you forgot your login username and password, please contact Parking Services. You can find the details of Parking on the left hand side of this page:

Home

This is the page you see after you have logged in (screen shot below)

My account

My details: The personal details - i.e. address, telephone number, etc – you registered with the service either by you personally or when the Council created your account.
Family & Friends: this section allows you to change your password and username to log-in, but it also enables other usernames and passwords allowing other people access your Personal Page.

Products

Request new : where you can begin your new permit application.
Overview: a list of the permits (here called Products) that you have and have had in the past. Click-on the permit name to see details and make some changes such as car registration changes and payment changes where applicable.
Track & Trace: this shows all the applications that you have made and at what stage they are in the application process within the Council.

Invoices

Overview: this section shows everything that you have paid for through the system, and lets you print off an invoice of these payments.

To enquire more about the new electronic parking system or to request for an application form, please contact our parking team via the details given at the bottom of this page.

Troubleshooting

The parkmobile website has been designed to be user friendly and easy to use. Unfortunately some web reading software may not be compatible with these web pages. If you experience problems using the website or would like to obtain your parking permit via post/in person please contact the parking team via the details given at the bottom of the page.
Parking permits can still be obtained by post or by visiting one of the Councils Parking shop.

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