Part of : Medicines Management and Optimisation
Key facts from the Pharmaceutical Needs Assessment 2015 1.
- Current pharmaceutical provision in B&NES, including out-of-hours provision, appears to be sufficient to meet the needs of the population from the three Bath GP clusters of Bath West, Bath East and Bath Central, and the Norton Radstock GP cluster. Furthermore, there appears to be sufficient pharmaceutical provision during the day until at least 18:30 Monday to Saturday that serve the Chew/Keynsham GP cluster.
- There is a gap in the provision of easily accessible local community pharmaceutical services that serve the Chew/Keynsham GP cluster in the evenings after 18:30 Monday to Saturday, and on Sundays.
- Within existing pharmaceutical provision there is an identified gap in the number of community pharmacies that currently do not have wheelchair accessible ‘closed’ consultation rooms.
- It is anticipated that current pharmaceutical service provision from existing pharmacies will be able to cope with the demand from new populations for the coming few years. This will be reviewed during 2017/18 (at the latest).
- There are various locally commissioned pharmaceutical services that could potentially be expanded or improved, these include: an expanded role in testing for a greater range of common STIs; improved signposting for people with substance misuse problems for BBV testing; pharmacies working with a greater range of partners; and individual pharmacies providing a greater range of commissioned services in order to provide a holistic package of care.
- There are various other locally commissioned services that could potentially be commissioned, for example, an NHS Health Checks Service.
- There are no known planned additional ‘Other Services’ (as defined in 1.2.5) that could significantly alter the need for pharmaceutical services in B&NES.
- Download the full PNA
The 2011 Pharmaceautical Needs Assessment has been superceded, but is available in archive form.2
What does the community say?
2014 Voicebox Resident Survey 3
The large scale Voicebox Resident Survey aims to provide an insight into Bath and North East Somerset and its local communities and to capture resident’s views and experiences of their local area and council services. The questionnaires are posted to 3,150 addresses selected randomly in the local authority area. Selected respondents also have the opportunity to complete the survey online. In 2014 a total of 975 residents completed the questionnaire, a response rate of 31%.
The main findings of the survey are as follows:
(A) Pharmaceutical services in B&NES
- 18% of respondents stated they used a pharmacy more than once a month, with a further 37% stating they use one on a monthly basis.
- only 5% of respondents outlined they never use a pharmacy.
- three quarters of respondents (75%) tend to use the same pharmacy.
- 89% of respondents were satisfied with the service they received the last time they visited a pharmacy, only 3% were dissatisfied.
(B) Services provided by pharmacies in B&NES
- most common reasons for using a pharmacy, maybe unsurprisingly, were for dispensing of prescriptions and buying over the counter medicines. Nearly half (46%) of respondents outlined they use a pharmacy for dispensing of prescriptions at least once a month.
- 23% of respondents outlined they use a pharmacy for buying over the counter medicines at least once a month.
- nearly half (48%) of respondents had previously used a pharmacy for advice on minor illnesses and 56% had previously used a pharmacy for advice on how to use their medicines.
Figure 1: How would you rate the importance of the following features and services of pharmacies?
- At least half of respondents felt the following features and services were very important for a pharmacy (Figure 1):
- having a prescription service from GPs so they are ready to collect (56%);
- being open at weekends (51%); and
- being close to their GP (50%).
- Over three quarters of respondents felt the following features and services were very or fairly important for a pharmacy (Figure 1):
- having a prescription service from GPs so they are ready to collect (88%);
- being open at weekends (87%);
- being close to their GP (83%);
- having a wide range of products (83%);
- being close to their home (81%);
- being open in the evenings (79%); and
- having free parking close by (76%).
- 1. Bath and North East Somerset Council (2015) Bath and North East Somerset Pharmaceautical Needs Assessment 2015-18 www.bathnes.gov.uk/sites/default/files/siteimages/Your-Council/Local-Research-Statistics/pna_bnesv8_hwb_final.pdf (Accessed 30/03/15)
- 2. NHS Bath and North East Somerset (2011) Pharmaceutical Needs Assessment (PNA) http://new.psnc.org.uk/avon/wp-content/uploads/sites/23/2013/06/BANES-PNA.pdf (Accessed 16/09/13)
- 3. Marketing Means (2015) Voicebox 23, Results weighted by Age and Gender, Bath and North East Somerset Council, November 2014 – January 2015