shops in green street bath

We assist businesses seeking information about their legislative duties and promote compliance with trade regulations. Trading Standards work closely with traders in Bath and North East Somerset and act as a point of contact for Trading Standards officers from other areas. This is to prevent companies being contacted by several trading standards departments regarding one particular issue.

We provide two types of advice service:

  • a telephone and email advice service for specific enquiries from any business based in Bath and North East Somerset
  • primary authority advice service for larger businesses who receive paid advice from us on a more formal basis.

To contact Trading Standards for business advice please telephone 01225-396753 or email . Our service is available 9am – 5pm Monday – Thursday and 9am – 4.30pm Friday.  

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013

Last year some new regulations came into force that brought in new requirements regarding what needs to be on customer paperwork and cancellation rights customers have in certain situations.
We have created a new and easily digestible guidance leaflet.

Business Companion

The Trading Standards Institute's Business Companion website provides comprehensive, free guidance for businesses who need to know about trading standards law. This site is sponsored by Department for Business, Innovation and Skills.

For information on fireworks licensing, poisons registration, petroleum licensing please visit the licensing pages

GOV.UK provides useful information for self employed and sole traders about starting up and running a business in the UK.

Food Standards and Labelling


Underage Sales

Tobacco Display Guidance

Weights and Measures

Cooling Towers

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at

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