Reporting a general fault

The Street Lighting Department maintains the following items:

  • Street Lighting
  • Illuminated Street Signs
  • Illuminated Bollards
  • Central Island Columns (generally found between Illuminated Bollards)
  • Flashing School Crossing Patrol Signs (Wig Wags)
  • Zebra Crossings

To report a fault with any of the above please use our online Report it forms

Reporting an emergency

To report an emergency (such as an item of illuminated street furniture in a dangerous condition) please telephone Council Connect on 01225 39 40 41 (choose option 9).

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at

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