Please note that the majority of standard lighting faults will be attended within 5 working days. Any faults caused by cable damage or power failure may take longer to repair and may require attendance by Western Power Distribution.
Reporting a general fault
The Street Lighting Department maintains the following items:
- Street Lighting
- Illuminated Street Signs
- Illuminated Bollards
- Central Island Columns (generally found between Illuminated Bollards)
- Flashing School Crossing Patrol Signs (Wig Wags)
- Zebra Crossings
To report a fault with any of the above please use our online Report it forms.
Reporting an emergency
To report an emergency (such as an item of illuminated street furniture in a dangerous condition) please telephone Council Connect on 01225 39 40 41 (choose option 9).