General Enquiries

Enquiries relating to bus fares and season tickets are dealt with by the operator of the bus service.

Park and Ride

The Council has jurisdiction over the fares on the Park and Ride Services.

Incorrect Fare

If the query relates to a different fare being charged for the exact same journey a copy of the fare table can be requested from the bus driver.

The bus operators have a duty to provide all their drivers with a copy of the latest fare table available for inspection by any member of the public. Please note the fare table is for inspection only and cannot be taken off the bus.

Freedom Travelpass

A Freedom Travelpass gives you unlimited travel on most bus and all train services within Bristol, Bath & North East Somerset, North Somerset and South Gloucestershire.  Full details are available at First Great Western's website.

PLUSBUS

PLUSBUS is a bus pass that you can buy as an add-on to your train ticket at the station ticket office, by telephone or online. PLUSBUS tickets are accepted on most buses in Bath.  Further details are available from PLUSBUS.

Please note that PLUSBUS tickets are not accepted on Bath Park & Ride sevices.


 Traveline 0870 2002233Traveline provides timetables and journey planners for bus, coach and rail services in the South West. Traveline is also available on tel. 0871 200 22 33 between 7 am and 10 pm (calls cost 10p per minute from landlines).

Transport DirectTransport Direct is designed to be the first complete transport journey planner for Great Britain. In addition to providing public transport information, you can compare car journeys with national and local public transport (excluding GB internal air).

See Also: Timetables and Journey Planners

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at information_governance@bathnes.gov.uk

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