Parking Services Treatment of Staff Policy
The Council expects all Civil Enforcement Officers to treat motorists politely and courteously whilst performing their duties. In turn the Council expect motorists to treat Civil Enforcement Officers in the same manner.
Civil Enforcement Officers are not allowed to exercise discretion when on duty; they are instructed to issue a ticket whenever the regulations appear to have been contravened. The Council expects members of the public to respect the Civil Enforcement Officers right to undertake their duties without being physically or verbally harassed or challenged.