Make a Challenge if you Believe the Fine has been Incorrectly Issued

Please note that we have to have all challenges in writing to ensure that the process is fully auditable. If you require aid in writing this please call 01225 477133 or visit the One Stop Shop

You can also view photographs or recorded footage of the contravention by using the link above and making a formal representation. You will need to enter your penalty charge number(PCN) and vehicle registration number to access this information.

Pay a Parking or Bus Lane Fine

Please note that Parking Services do not accept payment by American Express or any non UK credit/debit card

You will need your BN00000000 account reference number to challenge or pay a fine, this can be found on the original ticket or any correspondence.

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at

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