Justice Seen, Justice Done is a cross-government programme to address public concerns about crime and justice, responding directly to many of the issues outlined in Louise Casey's review, 'Engaging Communities in Fighting Crime'.

Justice Seen Justice Done is about putting the law abiding public first in policing and justice.  It’s about making sure the public are kept fully informed about the issues that affect them, and providing the opportunity for them to work with criminal justice organisations to help keep Bath and North East Somerset safe.  Communities should receive a first class service from criminal justice organisations – after all, they pay for them.  There’s no doubt that crime and justice is tackled more effectively when communities and organisations work together, so Justice Seen Justice Done is here to make sure that this is achieved.

Policing Pledge

The Policing Pledge is a set of promises to local residents that not only gives more information about who their local neighbourhood policing team is, but also ensures that communities will have a stronger voice in telling the police what they think is most important and what they are most worried about.

The Policing Pledge makes a number of promises on how your local police will work with you to help resolve your concerns. It also sets standards for the kind of service you can expect. Your local police force will deal with emergencies and non-emergencies within certain agreed times and if you’ve been a victim of crime, will agree with you how often and for how long you will be kept informed of progress on your case.

All police forces across the whole of the England and Wales have signed up to provide the same level of service to their communities. This means that it will be easier to have your say on how they police your local area, and guarantees that wherever you live, you can expect the same, high level of service.

Victims and Witnesses

The Justice Seen Justice Done programme recognises that providing support to victims and witnesses can be very important.  The provision of support to these people should help to encourage the public to come forward and report incidents.  This in turn can act as a deterrent to those considering criminal acts.

Support during the collection of evidence in the early stages of an investigation is particularly critical. 

General information is available for both victims and witnesses in the documents on this page and from the following websites:

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