The Environmental Protection and Environmental Monitoring Teams, form part of the Public Protection Health Improvement Service, and deal with a wide range of environmental problems. They deal with queries relating to:

Bonfires, Drainage, Light Nuisance, Noise Nuisance, Odour Nuisance, Rubbish Accumulations,Vermin on land other than your own, Air Quality, Clean Air Act, Contaminated Land, Environmental Permitting, Private Water Supplies and Smoke Control.

For further details about making a nuisance complaint, please read the booklet on the right hand side of the page called Nuisance Complaints.

For answers to general queries regarding environmental protection nuisances,  please click on FAQ's.

The Environmental Protection Team

Tel 01225 477551 - Monday to Thursday 8.30am to 5.00pm, and 8.30am to 4.30pm Friday. They have responsibility for:

• Improving public health by investigating and enforcement of statutory nuisances and environmental pollution, including drainage.

• Regulating and maintaining the quality of life for the residents of B&NES.

• Providing advice on planning and licensing consultations.

They can help with nuisance queries relating to:

Bonfires -  For advice and information on lighting and burning bonfires,how to prevent a nuisance and what to do if you experience a nuisance.
Drainage - For advice and information on public and private sewers, including the Council's role and who to report a problem to.
Light Nuisance - For advice and information on preventing a light nuisance, and what you can do if you experience a problem.
Noise Nuisance- For advice and information on preventing a nuisance and what to do if you do experience a noise nuisance.
Odour Nuisance - For advice and information on preventing an odour nuisance, and what you can do if you experience a problem.
Rubbish Accumulations - For advice and information on preventing a rubbish nuisance, and what you can do if you experience a problem.
Vermin on land other than your own - For advice and information on when we can investigate.

The Environmental Monitoring Team

Tel 01225 396517- Monday to Thursday 8.30am to 5.00pm, and 8.30am to 4.30pm Friday. They have responsibility for:

• The testing and monitoring of air quality
• Development and delivery of air quality action plans (in collaboration with the Transport Policy)
• Declarations of air quality management areas
• The testing and monitoring of private and public water supplies
• River water monitoring
• The  investigation of pollution incidents
• Investigation of contaminated land sites.

They can help with queries relating to:

Air Quality - For information on the monitoring and reduction of air pollution.
Clean Air Act - For information on the monitoring and reduction of air pollution.
Contaminated Land - For advice and information regarding the investigation of potentially contaminated land, how to report suspected contaminated land, the planning and development process and guidance for developers, agents and consultants.
Environmental Permitting - For advice and information on permit application forms and a list of Prescribed Local Authority Pollution Prevention and Control Processes.
Private Water Supplies - For advice and information regarding private water supplies and the Council's responsibility in testing them
Smoke Control - For information and advice regarding the designated smoke control area within the city of Bath (SCA).

The Environment Agency manage the river water quality.  Sometimes there will be foam on the river and information on the causes of it are provided here: Foam in rivers and still waters . 

Information regarding Asbestos can be found in the pages of the Food, Health and Safety Team.

Please click on Asbestos for further information.