Contact us

To book a treatment or to enquire about our Pest Control Contracts, please telephone us on 01225 396007 between the following times:

Monday, Tuesday and Thursday 8.30 am to 5.00 pm
Wednesday 9.30 am to 5.00 pm
Friday 8.30 am to 4.30 pm

For general enquiries, please email council_connect@bathnes.gov.uk.

We can provide residents of Bath and North East Somerset a fast and effective service for the treatment of a wide range of pest problems in the home.

Our aim is not only to deal with the immediate problem, but investigate to discover the root cause, to prevent it from happening again.

All our pest control officers are professionally trained and qualified, with years of local experience.

Treatment Charges

The following charges are for residential properties only, and are payable in advance.  All prices are inclusive of VAT and valid from 1 April 2017.

Pests We Treat

Residential

Full Price

Concession Price

Rats

£90

£40

Mice

£90

£40

Wasps £90 £55
Additional Nest   £20 £20

Fleas 

Please note, we do not treat bathrooms

1-2 rooms treated - £109

3-4 rooms treated - £153

5 rooms treated - £221

6-10 rooms treated - £252

1-2 rooms treated - £66

3-4 rooms treated - £92

5 rooms treated - £133

6-10 rooms treated - £152

Cockroaches

£109

 £66

Cluster Flies

 £109

 £66

Carpet Moths

1-2 rooms treated - £109

3-4 rooms treated - £153

5 rooms treated - £221

6-10 rooms treated - £252

1-2 rooms treated - £66

3-4 rooms treated - £92

5 rooms treated - £133

6-10 rooms treated - £152

Call Out Fee 

£45 If no treatment takes place (see Terms and Conditions)

 £37 if no treatment takes place (see Terms and Conditions)

Pest Identification Service Free

 Free

How to pay

We are able to take credit card or debit cards over the phone, or you can call in to one of the One Stop Shops in Bath, Keynsham and Midsomer Norton where you can pay by card, cash or cheque.

The pest control officer will be unable to take any payments when he attends.

Tel: 01225 396007 to make an appointment and make a payment.

Concessions

Customers who receive the following benefits, will be entitled to pay the concession price (see table)

  • Council Tax Support
  • Housing Benefit
  • Disability Living Allowance
  • Attendance Allowance
  • Working Tax Credit
  • Income Support
  • Job Seekers Allowance 
  • Employment Support Allowance
  • Pension Credit

Customers will be asked to show proof that they are in receipt of one of these benefits when the pest control officer visits. Unfortunately, the treatment cannot go ahead without this proof being provided.

Terms and Conditions

You should be aware of the following Terms and Conditions when making, cancelling or rearranging appointments.

Pest Identification Service

We also offer a Free Pest identification Service.  If you are unsure of the pest you may have, you may bring a sample to one of the One Stop Shops in Bath, Midsomer Norton or Keynsham.  They will arrange for a Pest Control Officer to collect the sample, then once analyzed, they will contact you.  You should hear from them within 5 working days.

Samples must be put in an air tight container such as an empty jam jar with your contact details and any further information.

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