As the food business operator of the establishment, if you make the improvements to hygiene standards that are highlighted in your inspection report, you can request a rescoring visit with a view to giving you a new and higher food hygiene rating within just one month. This will be delivered in accordance with Section 8 of the Brand Standard.
There is a charge of £175 to cover the cost of carrying out the re-scoring visit for re-rating purposes.
There is no limit to the number of re-scoring visits you may request. However, to avoid paying for multiple revisits you should address matters on the report before you submit a request. An unannounced visit will be made within one month of receipt of your application.
Before the visit, you will receive a telephone call from an officer of the food team to all of the works you have completed. Once you have been visited, you will have the benefit of a new food hygiene rating score that will stay in place until your next scheduled inspection.
Let us remind you that the rescore visit will review your entire systems; if new issues arise, this could affect your scoring. If you are having difficulty completing certain works, you can arrange with the officer for the visit to be carried out at a later date.
Following a re-visit for re-rating purposes the officer will generate a new date for when the next routine inspection is due. Your new score will be displayed on the Food Hygiene Rating Scheme Website within 7 working days.
To make a request for a re-visit, please complete the on-line application form on this page, ensuring you understand the terms and conditions, and press submit.
You can request an unpaid re-scoring visit; however, this is subject to a minimum period of 3 months passing after your inspection. For more information on how to apply for an unpaid visit, please consult the Food Standards Agency’s guidance.
If you have had a recent food hygiene inspection and wish to appeal the rating because you feel it is unfair or wrong, please visit the Food Standards Agency's page for information on Food Hygiene Rating Appeals. Before doing this, you should first contact the officer who carried out your inspection, using the contact details they would have written on your inspection report.