If you've recently told us about a change in your circumstances which may affect the amount of your Council Tax bill:

  • This is the time of year that we calculate all the new Council Tax bills for 2017/18. So if you notify us about any changes between 25th February and 31st March; we’ll update the details on our system but we won't be able to send you a revised Council Tax bill straight away.
  • This also means that your annual bill (dated 9th March 2017) will not reflect the change/s that you’ve told us about. You don’t need to contact us about this again, as we’ll send you a revised bill as soon as we can after 31st March 2017.

Follow the links below for more information about benefits...   

Universal Credit

Find out if you need to claim Universal Credit instead of other benefits.

Benefit cap

The Government limits the total amount of benefit that most working-age people can get – find out more.

Council Tax Support

Help towards paying Council Tax for people on a low income – find out if you qualify.

Council Tax Support Scheme - changes from April 2017

We’ve reviewed our current scheme and are making some changes from April 2017.

Housing Benefit

Help towards paying rent for people on a low income – find out if you qualify.

Local Housing Allowance

If you rent from a private landlord, the LHA rates will be used to calculate the maximum amount of Housing Benefit you could get.

Applying for Housing Benefit and Council Tax Support

How to make a claim, what information you'll need to provide, and what happens once you've applied.

Changes in your circumstances

What changes you need to tell us about and how to get in touch.

Benefits forms and leaflets

Application forms and leaflets available for you to download.

Discretionary Housing Payments

Extra help towards paying your rent - find out how to apply.

Welfare Support Scheme

Further financial support to help pay for essential daily living needs, household items or bills – find out how to apply.

Reporting a suspected fraud  

How to report that you suspect someone is claiming benefits they aren’t entitled to.

Appealing against a decision

How to appeal if you disagree with a decision we've made about your benefit claim.


Information about other types of benefit

Other benefits and grants such as Income Support, Jobseeker's Allowance, Universal Credit and winter fuel payments are administered by the Department for Work and Pensions. HM Revenue & Customs (HMRC) deal with Child Benefit, Working Tax Credits and Child Tax Credits. Please visit the GOV.UK website for more information.

Further advice and support about accommodation

If you need support to help you keep your home, or if you are homeless and need support to find accommodation, you may be able to get this from the Supporting People service. For more information, please visit the Housing section.

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Data protection notice

Data protection notice

The information you have provided may be shared across Bath and North East Somerset Council for the purpose of dealing with your enquiry. We will not give information about you to anyone else, or use information about you for other purposes, unless your consent has been given or the law allows this.

The use of your personal information is covered by our registration under the Data Protection Act 1998. You can, under this legislation, request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Bath and North East Somerset Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

The Council’s Information Compliance Office can be contacted on (01225) 477000 or via email at information_governance@bathnes.gov.uk

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