rubbish collection van showing every other week message

We've changed the way we collect your rubbish from 6 November 2017 - most households changed to a rubbish collection every other week, in a wheelie bin or re-usable rubbish bag provided by us.

  • Recycling and food waste continue to be collected weekly
  • Garden waste continues to be collected fortnightly (the opposite week to your rubbish) for a charge
  • Many collection days and times have changed

Find out more

Check your rubbish collection day

Check your rubbish and recycling collection dates

Something wrong with your bin/bag delivery

You should have received a wheelie bin or reusable rubbish bag delivered to your home for the new collection service. If you haven't received yours or if there's something missing or wrong with your delivery please contact Council Connect 01225 39 40 41 or report using the online form

Need more recycling containers?

To make it easier for you to recycle more you can now order recycling containers online

  • or contact Council Connect 01225 39 40 41
  • or pick them up from your local Recycling Centre

Your welcome pack

Please read the information included in the welcome pack delivered with your wheelie bin or reusable rubbish bag.

Your welcome pack included:

  • an 8 page leaflet (see copy above) with full information on how to use the new service and a reminder of all the things you can recycle each week. You can also print a copy from the documents section on this page.
  • a new collection calendar for 2017-18 showing your collection day and Christmas collection information - please check carefully as your collection day is likely to have changed
  • two stickers for you to put on your green boxes to help you sort your recycling. Please make sure your green boxes are dry when you attach them. You can print more copies of the stickers from the documents section on this page

Your Frequently Asked Questions about the service change

Please make sure you read over 30 FAQs about the changes.

Why has the service changed?

Figures show that locally, the average black plastic bin bag is still being more than half-filled with recyclable items such as food – which is leading to ripped bags spilling waste onto the streets. Providing wheeled bins or gull-proof sacks across the authority will help to reduce the amount of rubbish on the streets – particularly food waste –and will help tackle the scavenger problem.

As 75% of household waste can be recycled, the actual volume of rubbish being placed in the black bin can be reduced significantly for most local households. The experience of families elsewhere and the Council’s own tests show that the average household which recycles all of their waste would still have space left in their bin by collection day.

Unsure if you can recycle something? Check what you can recycle

Waste facts and figures

Read about the facts and figures behind our recycling.

Our journey to recycling more

Follow our journey to recycle more.

 

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