We are making changes to the way we collect your rubbish from 6 November - most households will change to a rubbish collection every other week, in a wheeled bin or re-usable rubbish bag provided by us. Recycling and food waste will continue to be collected weekly. Collection days and times may change. Please see details below.
You should have received your leaflet (below) posted to your home week beginning 28 August. This 4 page leaflet:
- told you more about what is changing and why
- suggested how best to sort your recycling boxes to make space in your wheeled bin or re-usable rubbish bag
- included some frequently asked questions
- listed additional services we offer to help you.
Look out for your wheeled bin or re-usable rubbish bag being delivered to your home from 25 September to early November, ready for the start of the new collection service from 6 November.
You will also receive a welcome pack which will include:
- An 8 page leaflet with full information on how to use the new service and a reminder of all the things you can recycle each week
A new collection calendar for 2017-18 showing your collection day and Christmas collection information - please check carefully as your collection day is likely to have changed. To help you get used to your new collection day you can sign up for texts for the first 3 months to remind you when your collection is due. Text your postcode to 07520 631700 to receive a reminder
Two stickers for you to put on your green boxes to help you sort your recycling
Please make sure you read our FAQ about the coming changes!
Register for text message reminders for your new service
For waste collection reminders when the new service starts in November, sign up for the SMS text service.
Text your postcode to: 07520 631700
Check your bin allocation
We wrote to you in March with your Council Tax Bill to let you know how the changes affect you.
You can now check your new bin allocation in advance of the 6th November changes.
If you have missed the opportunity to query your rubbish container allocation please contact Council Connect.
Something wrong with your bin/bag delivery?
We will assess your request during the next six weeks and respond to you.
Calling all recyclers - we want to hear from you.
We need all kinds of resident recyclers to star in our campaign in 2017. Instead of using generic pictures, we want real Bath and North East Somerset residents! We want you to show us how you recycle, to encourage others to recycle more, and to help them get ready for the change to every other week rubbish collections starting in November. If you're interested in becoming a recycling star please email email@example.com or click here for more information.
To make it easier for you to recycle more you can now order free recycling containers online www.bathnes.gov.uk/orderacontainer
You can also order recycling containers from Council Connect 01225 39 40 41