If you are unable to home compost, we offer a chargeable fortnightly collection service of garden waste from households in the district. 

From April 2018, the annual charge for this service is £44.00 per bin. 

Please note collections will operate between 1 June 2018 to 2 December 2018, and 2 March 2019 to 7 June 2019.  

We will no longer be carrying out garden waste collections during the winter months(3 December – 1 March). This is due to rising costs; winter is when the amount of material collected is very low and does not justify the use of the vehicles. An average of 650 tonnes per month is collected during peak growing season, whereas this drops to nearer 240 tonnes per month in the winter. It is inefficient to keep sending five trucks out to collect over a third less material. 

The garden waste collection vehicles travel up to 1,900 miles each week between them in covering the district on the fortnightly cycle. We had to consider the environmental benefits of continuing to send heavy goods vehicles along all roads within the district with limited gain during the winter. In stopping collections for the 12 week period when there is significantly less material to collect, we save up to 22,700 miles of unnecessary driving and approximately 20,000 litres of associated fuel which is a significant environmental benefit. 

We hope you still agree that at £2.20 per collection it is still very good value. Please remember as an alternative waste can still be taken to the Recycling Centres at any time of the year for free. 

More information can be found on our frequently asked questions page.

Renewals and New Customers 

Existing customers will be sent a garden waste reference number, by post, during April/May. If you wish to renew your subscription, you will need this to renew online by clicking on the Garden Waste Renewal option in the pay for it section of our website.

New customers can sign up for the service at any point by contacting Council Connect on 01225 39 40 41. If you wish to sign up part-way through the year, you will pay on a quarterly, pro-rata basis.  Our charges set out in the Garden Waste Staggered Charges document.   

Once your payment has been received and processed we will send you a sticker to place on the lid of your bin to show that you have paid. Please allow 28 days for both bin delivery and sticker to validate your collection. 

What do we collect? 

You can use our wheeled bin service or buy our individual paper sacks that are biodegradable and suitable for composting. We pick-up:

  • Garden waste
  • Flower and plant waste
  • Grass cuttings
  • Branches
  • Leaves and bark
  • Hedge prunings
  • Biodegradable bedding from small animals such as hamsters, guinea pigs and rabbits 

We do NOTcollect 

  • NO food waste, plastic or cardboard (please recycle these in your separate recycling collection)
  • NO Japanese Knotweed
  • NO Large branches/logs
  • NO Soil, peat and turf, as this can make your bin too heavy to lift and can damage it. Soil/compost bound roots are OK.
  • NO Items such as cutlery and plates that claim to be compostable

You should put waste from animals, such as dogs and cats, in your rubbish bin/bag. 

Wheeled bins are available in two sizes, a large bin (240 litres, H 107cm x W 58cm x 73cm) or small bin (140 litre, H 106cm x W 49cm x 55cm). Both services cost £44.00 per year with a one-off delivery charge of £2.95 for either bin. 

Garden waste sacks are charged at £2.75 each. They are 80 litres in capacity and measure 101cm x 63cm. Garden Waste Sacks can be purchased at local outlets, please find a list here.  

When do we collect? 

We collect garden waste on the opposite week to your rubbish collection (if you are receiving a fortnightly rubbish collection). To check your collection date enter your post code here

The collections run between 1 June 2018 to 2 December 2018, and 2 March 2019 to 7 June 2019. No collections of garden waste will be made during the winter period, from either bins or sacks. As this includes the Christmas period, please note there will be no collection of Christmas trees by the crew. However, alternative collection methods for trees are being explored and more information will follow. 

We collect garden waste on all bank holidays which fall during the collection period. 

Garden waste can still be taken to the Recycling Centres during the winter period for free. 

How to put out your Garden Waste 

Please put out your garden waste in your green garden waste bin or Council garden waste sack at the edge of you property closest to the highway between 8pm the night before and 7am on the day of your scheduled fortnightly collection.

Please do not overfill your bin or fill with items we don't collect such as soil, peat and turf as this can make your bin too heavy to lift and can damage it. We will not collect overloaded bins, the crew will leave a notice on the bin if this has been an issue. We will not return to collect overfilled bins.

If we are unable to fully empty your garden waste bin because the contents are frozen, we will return on your next scheduled collection day. 

Forgotten to pay? 

You will be left a red hanger on your wheeled bin and it will not be emptied. Contact Council Connect and inform them you have been left a red enforcement hanger on your bin.

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