Please choose the most appropriate link below to report an issue to us. In order to process your report we’ll ask for your name and contact details, as well as the nature and location of the incident or problem.

Missed collections

If your whole street has been missed, please check our notifications page to see if we're already aware of the problem. If your street is not on our list, please use the forms below to report that your collection has been missed.

From 6 November 2017 most collection days have changed for recycling, rubbish and garden waste collections.  Please use the Services in Your Area facility to check that you have put your waste out on the correct day before reporting a missed collection.

Roads and pavements

Your environment

Change of address

Use these forms to let us know about a change of address: 
For properties where all members of the household are students, please use one of the following forms to let us know about your change of address:
Register to vote - when you move home you need to register at your new address. You can register to vote on the GOV.UK website. You’ll need your National Insurance Number (if you have one) to do so. If you are unable to register online please contact Electoral Services to ask for a form.

Anything else