For most working-age customers who are making a new claim for help towards paying rent or have a change in their circumstances, Housing Benefit payments are being replaced by Universal Credit in this area. Use the Universal Credit postcode checker on the GOV.UK website to find out whether you’ll need to apply for Universal Credit instead of Housing Benefit.
People of pension age are not affected by this change and can still apply for Housing Benefit.
Council Tax Support is available for people who need help to pay their Council Tax. This is still provided by the Council and is not part of Universal Credit.
Downloadable forms & leaflets
- Housing Benefit & Council Tax Support application form (PDF 188KB)
Please check whether you need to apply for Universal Credit instead of Housing Benefit before downloading this form. You do not need to complete this form if you plan to apply for Housing Benefit in person.
- Evidence leaflet - What we will need to see in order to process your claim (PDF 180KB)
- Certificate of earnings form (PDF 74KB)
- Help leaflet for self-employed people (PDF 96KB)
- Initial self-employed form (PDF 27KB)
- Full self-employed form (PDF 71KB)
- Benefit payments by bank transfer (BACS) form (PDF 73KB)
- Benefit payments by bank transfer (BACS) form (Word 55KB)
- Discretionary Housing Payment form (PDF 62KB)
- Discretionary Housing Payment form (Word 234KB)
The best way to get advice or information about making a claim for Housing Benefit or Council Tax Support is to get in touch with the Benefits team.
(*office hours are: Mon, Tues & Thurs 8:30am - 5.00pm, Weds 9:30am - 5:00pm and Fri 8:30am - 4:30pm)
- Find out if you need to claim Universal Credit
- How to apply for Housing Benefit and Council Tax Support
- Appealing against a decision
- Changes in circumstances
- Welfare Support Scheme
- Discretionary Housing Payments
- Reporting benefit fraud