This leaflet provides information on the Mental Health Services provided by Avon and Wiltshire Mental Health Partnership NHS Trust in conjunction with the Local Authority in the Bath & North East Somerset (B&NES) Locality. The locality provides care and support through teams, some based in community settings and others based on hospital wards and day hospitals. The team / ward you get care from is often be determined by where you live as well as your age. Out-patient clinics take place both in community team bases and in hospitals.
The Trust (which provides services across the ex-Avon area and Wiltshire) also provides some specialist mental health services such as eating disorders. Some services are only available during normal office hours while others offer extended hours or 24 hour access.
Your Local Mental Health Services
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Community Services |
(Most Teams operate 9am-5pm Monday - Friday) |
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Adults of Working Age |
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Bath Community Mental Health Team
Bath NHS House, Newbridge Hill,
Bath BA1 3QE |
01225 731631 |
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North East Somerset
Community Mental Health Team
The Swallows, Paulton Hospital,
Salisbury Road, Paulton BS39 7SB |
01761 404410
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Older Adults |
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Bath Older Adults Community Health Team
St. Martin’s Hospital, Midford Road,
Combe Down, Bath BA2 5RP |
01225 831662 |
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North East Somerset
Older Adults Community Mental Health Team
The Hollies, High Street,
Midsomer Norton BA3 2DP |
01225 396708 |
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Hospital Services |
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Adults of Working Age |
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In-Patient Wards (24 hour care) |
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Hillview Lodge, Royal United Hospital,
Combe Park, Bath BA1 3NG |
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Reception |
01225 825362 |
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Sycamore Ward |
01225 825352 |
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Older Adults |
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In-Patient Wards (24 hour care)
St. Martin’s Hospital, Midford Road,
Combe Down, Bath BA2 5RP |
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Assessment Unit |
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Rehabilitation Unit |
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Ongoing Assessment Unit |
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01225 831526
01225 831516
01225 831515 |
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Day Hospital Units |
(operates 9am-5pm Monday - Friday) |
CMHT (OP), B&NES, Bath NHS House,
Newbridge Hill, Bath BA1 2QE |
01225 371410
Fax: 01225 371412 |
| Local Specialist Services |
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Adults of Working Age |
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Crisis Resolution and Home Treatment team |
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Hillview Lodge, Royal United Hospital, Combe Park, Bath BA1 3NG.(Operates between 10 am – 10 pm 7 days a week and 24 hour from 14th September 2011). This team provides intensive support to individuals who have a high level of mental health needs and where they are vulnerable to requiring hospital admission. They also support early discharge from hospital in line with good practice and recovery . |
01225 362814 |
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The B&NES Assertive Outreach Team
(Operates 9 am – 5 pm weekdays, weekends and Bank Holidays). An Assertive Outreach Service to for people who are difficult to engage and who have had repeated hospital admissions. Commonly people are referred on from the Community teams. Emphasis on engagement and flexibility in service provision.
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01225 362757 |
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Mental Health Liaison Service to the Royal United Hospital (Bath)
Hillview Lodge, Royal United Hospital, Combe Park, Bath BA1 3NG
(Operates Monday to Friday, plus two weekends each month, between 9 am – 5 pm). Service provides specialist assessment and interventions for those people admitted to the General Hospital who have mental health needs as well as a physical problem or illness.
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01225 825320 or
01225 824913
Fax:
01225 825327 |
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Sedgemoor Home Link
(Operates 7 days a week).
59 Sedgemoor Road, Combe Down, Bath BA2 5PL
Referrals supported by a Health or Social Care profession to this service. A Supporting People scheme providing practical and emotional support to assist people to maintain their accommodation. Includes flats for four people within the service, available on a 6 month tenancy. |
01225 837092 |
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Home Support Service
(Operates 7 days a week, 7 a.m. – 10 p.m.)
Trimbridge House, Trim Street, Bath.
Referrals supported by a Health or Social Care professional to this service. Provides a range of practical and emotional support to people in their own homes, working alongside people to help them to maximise their independence, working towards agreed objectives as agreed in the care plan. |
01225 396206 |
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Work Development Team
1st Floor, The Hollies, High Street, Midsomer Norton, Nr. Bath BA3 2DP
Referrals from care co-ordinators to this service. Assists people with mental illness to keep or gain employment |
01225 396646 |
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Community Options Team
59 Sedgemoor Road, Foxhill, Bath BA2 5PL
Activity: Provides opportunities for social contact; sports and active leisure; education and learning; volunteering.
Referrals supported by a health or social care professional or self referral for social contact activities. |
01225 396033 |
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Mosaic Support and Development Service
1st Floor, The Hollies, High Street, Midsomer Norton,
Bath BA3 2DP
Provides a service to service users and carers from ethnic minority communities. Runs social group as well as providing one-to-one work. |
01225 396266 |
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Approved Social Work Service
Specially trained Mental Health Social Workers who undertake assessments under the Mental Health Act, possibly leading to compulsory hospital admission or Guardianship. Access via The Access Team |
01225 396000 |
Crisis Resolution and Home Treatment Team
What is Crisis Resolution and Home Treatment
For those that experience a severe mental health crisis the team can provide acute care at home. Before crisis resolution and home treatment services were available, this type of crisis would usually have resulted in a hospital admission
How does it work?
We are a team of mental health workers, with a broad range of skills and experience.
Our aim is to work closely, effectively and imaginatively with service users, carers, relatives and friends during a period of home treatment.
We help identify possible reasons for difficulties. We want to help service users to find the best ways to recover and stay well.
This may include both planned and emergency visits, and contact by ‘phone.
Involvement with the team is usually short term on average up to 6 weeks.
We also facilitate early discharges from hospital for some of the people who are admitted.
What will home treatment offer?
- Intensive support through frequent contact / home visits.
- Practical help with daily living, including help with benefits, housing, budgeting, shopping, childcare advice, etc.
- Advice regarding medication.
- Support for carers/relatives.
- Support to recognise possible early signs of distress, and find ways of dealing with these.
- Practical support aimed at helping develop strategies for coping such as anxiety management and relaxation.
- Support aimed at addressing social isolation and exploring access to the roles, relationships and activities in the community.
- Discharge planning is started at the earliest possible stage should admission to hospital become necessary.
The services are provided by a range of professionals, including Nurses, Social Workers, Psychiatrists, Psychologists, Occupational Therapists and others. They offer a wide range of services & treatments, based on individual need including:
- Medication
- Talking Therapies
- Practical Support
- Family Work
- Occupational Therapy
- Art Therapy
- Psychotherapy
- & Others
Leaflets are available on a wide range of specific mental health problems or illnesses and your care co-ordinator can provide you with a leaflet about your condition and about any medication or treatment.
Advice is also available about how you might access additional help in relation to housing problems, police or legal issues, Mental Health Act, work related issues, benefits, training etc. Your care co-ordinator can help you with this.
There are voluntary sector organisations providing services to mental health service users, carers and their families, for both adults and older adults. Information on contacting these services can be obtained from your care co-ordinator
Patient Advice and Liaison Service (01225 831717)
The Patient Advice and Liaison Service provides independent advocacy and advice for B&NES service users.
What can you expect from our Services?
All users who are referred to our service will have their needs assessed. For those who are felt to require on-going care they will have their care outlined in a "care plan". A copy of this care plan will be given to you. Please ask if you have not received a copy. For users whose needs are more complex they will have an "enhanced care plan" and will be told how to access additional support in the event of a crisis. All users will have an identified care co-ordinator.
If you are a carer who provides regular and substantial of care to a mental health user, you can also have your needs assessed to identify if any additional help can be offered.
How do I get help for myself or someone else?
There is a number of different ways to get in touch with your local services if you are worried about your own mental health or that of someone you know.
- If you are a current service user - you may wish to contact your care co-ordinator who would usually be available during normal office hours (number above)
- If they are unavailable, a member of the same team may be able to offer help
- If you have been referred to any of the specialist teams - then they may able to help as well.
- If you are a carer and you are concerned about a service user's safety or your own safety - then you may wish to contact the care co-ordinator or any team they are receiving help from.
- If you are not already known to the service, then contact one of the Community Mental Health Teams (above) or the Access Team tel: 01225 396000
Access to information 24 hours
- For service users and carers who require support outside these hours - please contact your GP
- In the event of an emergency -your local A&E Department is situated at Royal United Hospital, Bath
- You can also seek advice from NHS Direct on 0845 4647.
What can I do if I have problems accessing services?
In the first instance, try and discuss your problem with the person or service you are directly dealing with.
If you are unable to resolve the problem, you can contact:-
Jenny MacDonald - Area Service Manager, BANES & Swindon MH Trust, Hillview Lodge, RUH, Bath BA1 3NG Tel: 01225 825331