This information is intended for
- visually impaired adults and children
- deaf adults and children
- people with dual sensory loss
- people who are hard of hearing
to inform them about Social and Housing Services, how we work and what they can expect from us.
We work with people to help them continue to live as independently as possible and to help them continue to live in their own homes wherever possible. Among the services we may be able to arrange or provide:
- Social work services
- Someone to help you look after yourself at home
- Meals delivered to your home
- Day services for older people and people of working age
- Support for carers, including respite - short breaks from doing the caring - or sitting services
- Help if you are leaving hospital or have had a serious illness
- Advice, training, equipment and adaptations to help you continue living at home
- Residential care or supported living schemes
- A ‘drop-in’ service for the Deaf Community at Lewis House in Bath
- Information and advice about other services
Social Care Services are now delivered as Personal Budgets. This means that service users have more choice and control over their support. They can choose their services to be arranged by the Local Authority or they can arrange their own support using a Personal Budgets Direct Payment. This may involve making arrangements with an agency or employing your own staff.
To receive a service, you first need to have an assessment and be assessed against our eligibility criteria.
To organise an assessment contact the Access Team:
| Access Team |
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Telephone: 01225 396000
Email: access_team@bathnes.gov.uk
Minicom: 01225 477815
Text: 0798 0998 628 |
We are open:
Monday, Tuesday and Thursday - 8.30am - 5.00pm
Wednesday - 9.30am - 5.00pm
Friday - 8.30am - 4.30pm |
or
Do you Struggle to read the information leaflets that accompany your medication?
Royal National Institute of Blind People's (RNIB's) X-PIL service is a new automated system, which allows you to listen to Patient Information Leaflets (PILS) over the telephone, and should you wish, also order a copy in either braille, large print or audi CD format. Delivery is usually within just a few working days. PILS can also be viewed on the internet at xpil.medicines.org.uk
You, or your pharmacist, simply need to call RNIB's Medicine Information Line on 0800 198 5000 and say the PL (Product Licence) number from the leaflet of the medication concerned. Alternatively, if you have internet access you can visit the X-PIL website www.xpil.medicines.org.uk (hosted by Datapharm Communications Ltd) where you can view the leaflet information online. you can also do a search by product name, which will provide you with the PL number